Customer reviews from broan-nutone.com
Broan - 30 inches - Convertible - Downdraft Range Hood - Stainless steel
Average customer rating
3.6
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
9
4 Stars
4
3 Stars
0
2 Stars
2
1 Star
4
62%of customers recommend this product.
(
10 out of
16)
Customer Reviews for Broan - 30 inches - Convertible - Downdraft Range Hood - Stainless steel
Customer Rating
5
Broan downdraft ventilation system
on March 20, 2013
Posted by: Lindy
from New Mexico
I had model 273003 for twenty years in my house. It is an outstanding product. I never had to have anything repaired on it. My cooktop was on an island and I did not want an overhead hood type exhaust. We are currently building a new home and I am definitely having the same system installed. Great Product.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
5
Great hide away exhaust fan
on February 20, 2013
Posted by: brtman
from Ada, Michigan
Gender:Male
This item was exactly what I wanted. Stylish and futuristic while not compromising effectiveness. The telescoping fan works smoothly and quietly, and the fact that the blower is inclusive in this unit saved big dollars and installation work. It i not for the the novice do-it-yourselfer though. A proficiency in using tools, cutting and fitting a unit in place is a must. I recommend the average homeowner should probably hire a professional installer. But if like me you've installed dishwasher, windows, toilets, trash compactors and you want a rewarding and above average challenge, then go for it. My wife initially wanted an overhead exhaust and hood, but is very pleased I talked her into going with this over our island so as not to disturb the open feel of our kitchen.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
4
Good idea; some work needs doing on the implementation
on October 1, 2014
Posted by: vk72
from Nevada City, CA
Gender:Female
I do really like my Downdraft. I have no other way of getting rid of cooking smoke, etc. My one big complaint: You can't clean it below the filters. I'm sure there is stuff that drips down the sides of it, but I can't get to any of it to clean it. I think, over time, it will build up and smell, as well as attract bugs. That's a real flaw.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
1
Broken on arrival, replacement parts on back order
on October 26, 2020
Posted by: Dont_bother
from Union, KY
I, like other people before, have a switch issue and the loud metallic clunking noise when it goes up and down. It's a brand new unit and now the parts to fix it are on back order. I was hoping to save some money with this unit, but obviously it has reliability issues. I should have just spent a little more and got a GE. Lesson learned and it will be my last Broan purchase.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy CustomerServiceBroan, October 27, 2020
Thank you for your review of model 273003. We are sorry to hear this unit was not working when installed. We understand what a frustrating experience this has been, please call our Technical Support Team at 800-637-1453 if we can be of any assistance.
Written by a customer while visiting broan-nutone.com
Customer Rating
2
Great when its working...
on March 19, 2018
Posted by: HomeownerInAlabama
from Alabama
Gender:Male
We've had this downdraft for almost 2 years. It's great when working—powerful, effective. But twice in 2 years it's gotten stuck in a loop where it goes up and down, up and down, not responding to the on/off switch. We had to remove all the island drawers to get in there and unplug it. When we finally tracked down a service guy, it had "corrected" itself, so he wasn't able to do anything with it. Now 6 months later it's having the same problem, only now it's out of warranty. Not happy with this purchase. Would not buy again.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy CustomerServiceBroan, March 22, 2018
We would recommend that you contact our Technical Support Department directly for more assistance at 800-637-1453. We are available Monday through Friday, 7:30 am until 6:00 pm CST. We would be happy to try to assist you more.
Written by a customer while visiting broan-nutone.com
Posted by: AmyTT
from Doylestown,PA
Gender:Female
Verified Purchase:Yes
I had to keep my existing kitchen cabinet layout for my renovation plan to keep costs down. Using my existing cabinets meant that I had to solve a real problem with steam from my cooktop- it collected on the original upper cabinet base and dripped back into the pot. Ick. Incorporating a downdraft vent into the plan let me keep the cooktop where it needed to stay, and totally saved all my in-place re-finished cabinets!
Written by a customer while visiting broan-nutone.com
Customer Rating
5
Still Working Great After 14 Years
on June 28, 2020
Posted by: Mark_in_ODX
from Portland, OR
Gender:Male
We installed this downdraft range hood with a gas cook top. We never use the cook top without running the fan. It works great, and on high, sucks all odors and smoke away from the cook top. Just one minor peeve, the two filters sometimes do not want to come out. And after 10? years, we had enough heat that the pull tabs on the filters melted and stretched. The filters still come out, and the tabs have not broken.
When it was first installed, the installer put the filters in backwards, with the tabs inaccessible on the inside. I used a credit card to get up and behind the filters, and they were off. And then put them back in correctly.
Based on our recommendation, my mother-in-law has one with an electric cook top. She loves it, but is bothered by the fan noise.
Written by a customer while visiting broan-nutone.com
Posted by: ken in california
Verified Purchase:Yes
It has worked out fine albeit a bit noisy. I was also disappointed with the lack of instructions for placement of the mesh vents...I still haven't figured that out yet.
I would recommend this to a friend!
Response from broan-nutone.comBy Broan-Nutone, May 2, 2022
Hi ken in california, Thank you for your feedback on model 273003. We would be happy to discuss the placement of the filters with you. Please call our Technical Support Team at 800-637-1453. They are available Monday-Friday, 7:30 AM to 6:00 PM, CST.
Written by a customer while visiting broan-nutone.com