Customer reviews from broan-nutone.com
Broan - 30 inches - Stainless steel
Average customer rating
4.4
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
20
4 Stars
9
3 Stars
1
2 Stars
0
1 Star
2
90%of customers recommend this product.
(
28 out of
31)
Customer Reviews for Broan - 30 inches - Stainless steel
Customer Rating
4
Light not working
on June 19, 2017
Posted by: ShoreHoo
from Onancock, VA 23417, USA
Gender:Male
Hi, I have had this for just over 3 years. Recently the right side light went out. I replaced bulb with working bulbs and it does not work. Any suggestions? I have tried using bulbs that work in the left side. No other issues. I would like this problem resolved. Thanks.
I would recommend this to a friend!
Response from broan-nutone.comBy CustomerServiceBroan, June 21, 2017
Thank you for taking the time to review your QS330SS Allure range hood. We would first recommend this easiest thing to try. Turn the power off to the hood. On the bottom of each socket is a little gold tab. If you gently pull up this tab, it could solve the issue. Sometimes the bottom of the bulbs loses connection with this tab and they no longer get the connection to light. With different bulb manufacturers making slightly different bulb sizes, this happens more and more.
If this does not solve the issue, please contact our Technical Support department directly at 800-637-1453.
If this does not solve the issue, please contact our Technical Support department directly at 800-637-1453.
Written by a customer while visiting broan-nutone.com
Customer Rating
4
Worked great until it didn't
on April 16, 2016
Posted by: Clay
from Central Maryland
Gender:Male
I installed my Allure QS3 approximately 11 years ago, and it ran flawlessly until this week. I came home after a cleaning service had just cleaned the kitchen to find that the unit wasn't working properly. Neither the lights or the fan would run when I pressed the key-pad, although the fan setting LEDs did light up. I jumped on the Broan website and downloaded the installation manual which said this was the classic example of blown fuse--Great, I thought, that should be easy to fix.
So, I run out and purchase a box of fuses and take the unit apart. oddly the exploded view didn't show where the fuse was located but based upon the description I expected it to be on the control board. When I got inside the unit though, no fuse or fuse holder anywhere?
Once again I returned to the internet, and found a forum discussion about this where others also found there wasn't a fuse. Presumably Broan may have added this functionality in later years? I'll give them the benefit of the doubt.
Anyway, now I have a decision, replace the control board or replace the whole unit.
Btw, I also installed this unit, as a top-ducted installation, and as I recall configuring it to vent with a rectangular duct out the top required a fair amount of retrofitting and ingenuity. Once installed, however, I loved this unit. very quiet ,yet powerful and up until now dependable.
I would recommend this to a friend!
Response from broan-nutone.comBy CustomerServiceBroan, April 20, 2016
In follow-up to our previous reply, we have discussed your situation further with our Technical Support team and older model QS3 range hoods (manufactured before February 2002) did not have a fuse. You would need to change out the control board in this case. For more questions our Technical Department can be reached at 800-637-1453. Thanks for your question and feeback.
Response from broan-nutone.comBy CustomerServiceBroan, April 18, 2016
Thank you for your question. The QS3 range hood uses a 10 amp, 5mm x 20mm fuse. The fuse should be located right between the two electrical wire connections on the cirucit board. Please contact Technical Support for more assistance at 800-637-1453. We are available Monday through Friday, 7:30 am until 6:00 pm CST. Thank you for taking the time to review your product.
Written by a customer while visiting broan-nutone.com
Posted by: JR6510
from Snohomish, WA, USA
Gender:Male
Verified Purchase:Yes
I have used this fan to remove smoke when roasting coffee. It does a good job, but probably wasn't designed for that much smoke. Still, I have never had smoke alarm go off.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
4
Good Product
on February 7, 2015
Posted by: lucystew
from Vermont
Gender:Female
This an attractive unit with four fan levels. Dimmable lights are a nice touch. Filters are easy to clean. Soft touch buttons are sometimes tricky to use, but they keep the profile lean and are easy to clean.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
5
Simple nice looking piece
on February 6, 2015
Posted by: Sirjames44
from Chester, MT 59522, USA
Gender:Male
Very easy to install. Looks very good with stove and cabinets.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
5
Excellent Product.
on February 6, 2015
Posted by: Ignacio
Gender:Male
I've had this Range Hood for several years and have had any problems with it whatsoever. The noise level at low speed is very quite and it automatically speeds up as needed. Great product.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
5
A great hood!
on February 6, 2015
Posted by: IngeliseB
from Easton PA
Gender:Female
It works very well as a hood and the lighting is great too. I like the different levels for the light.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
4
Good Product
on February 6, 2015
Posted by: Alretired
from Spring, TX
Gender:Male
My only concern was the fact that when the fan was on high speed, it did not take the smoke out fast enough, and the smoke alarms go moff quite frequently.
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com