Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,404 Reviews)
Rating breakdown 9,404 reviews
5 Stars
5,503
4 Stars
1,311
3 Stars
699
2 Stars
411
1 Star
1,480
71%of customers recommend this product.
(
865 out of
1,222)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Jeff M
from Shreveport, LA
Gender:Male
Verified Purchase:Yes
This product has protected my family for 10+ years. I feel very secure with it.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, December 23, 2024
Thanks for the great review! We really appreciate your continued business and look forward to serving you in the future.
Written by a customer while visiting webroot.com
Posted by: Joyce113
from DMV
Gender:Female
Verified Purchase:Yes
I appreciated the check’s Webroot did during my last subscription.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting webroot.com
Customer Rating
3
Still getting popup about virus's on my computer.
on September 14, 2025
Posted by: Bow Hunter
Verified Purchase:Yes
Not sure if Webroot is doing it's job.
I am still getting pop ups on my computer that says it has virus's. These popups are not "Webroots warmings." They say "windows" but I think they are a virus that Webroot has not removed. Also, when I click them off either Norton or McAfee screens pop up. I have neither.
I am still getting pop ups on my computer that says it has virus's. These popups are not "Webroots warmings." They say "windows" but I think they are a virus that Webroot has not removed. Also, when I click them off either Norton or McAfee screens pop up. I have neither.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Not gonna tell you
Verified Purchase:Yes
You double charged me… I paid in August and September.. this is the second time you’ve done this to me
No, I would not recommend this to a friend.
Quality
5
Value
4
Written by a customer while visiting webroot.com
Posted by: Anonymous
Verified Purchase:Yes
So frustrated because it will not load and the screen to load comes on.Every single day, over and over and over again for months.And months and months. And of course, there's no human to get in touch with.So i'm not very happy with the service
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Posted by: resirch
from philadelphia, pa
Gender:Male
I've been in-and-around tech for about four decades. Gosh, I hate dating myself. My point being that over the years I'd become cynical of third-party all-in-one security products for my personal use. It wasn't until recently that I let my guard down and got hit.
I did about a month's worth of research. Oddly, Webroot only came up in ONE comparison list of about the four of five trusted source. However, the list they did show up on was a list only available to people who hold the CISSP credential. Any product on that list -- will get my consideration. My initial buy in was the price. I bought the product based only on the top-line features [best-in-breed heuristics, non-invasive web scan..etc]
I WAS beyond shocked and delighted to find weeks later that this lovely product comes with a FREE LASTPASS PREMIUM subscription. Whaaaaat? Lastpass alone costs .. well, you know..
So in closing, this product meets and exceeds what is needed to ensure 'security' on the desktop. The addons that come with the subscription has created a loyal customer. One who is currently working with his professional team to consider placing them in contention for an upcoming corporate project.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Sweet Lady Tee of DC
I am highly impressed with the product and protection it provides for all (3) of my widely used devices. Simply Wonderful!!!
Response from webroot.comBy Community, September 18, 2020
That's what we love to hear! Thanks so much for writing a review!
Written by a customer while visiting webroot.com
Posted by: Brian B
Been using this product for 2 years and have had no issues. Must be doing its job keeping my computer safe from attacks. Happy customer!
Response from webroot.comBy Community, October 13, 2020
Happy customer, happy life. Thanks for the review!
Written by a customer while visiting webroot.com