Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,404 Reviews)
Rating breakdown 9,404 reviews
5 Stars
5,503
4 Stars
1,311
3 Stars
699
2 Stars
411
1 Star
1,480
71%of customers recommend this product.
(
865 out of
1,222)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Anonymous
Verified Purchase:Yes
it doesn't send me any messages about anything it does. So I never know if it's really working or not.
Thanks
Don
Don
Written by a customer while visiting webroot.com
Customer Rating
2
expired coverage.
on June 25, 2024
Posted by: Sseder
Hope it will be good protection. Paid for it, however, shortly thereafter got message coverage had expired. what a hassle to resolve that!!!
Written by a customer while visiting webroot.com
Posted by: Catsmeow
from NY
Verified Purchase:Yes
I have used Webroot for years. I highly recommend this product.
Response from webroot.comBy The Webroot Team, November 4, 2024
On behalf of the entire team, thank you so much for the 5-star rating and positive review regarding your experience with Webroot
Written by a customer while visiting webroot.com
Posted by: Not working
Verified Purchase:Yes
Webroot is coming up on my computer to renew my subsription although I already have
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Posted by: Steve Slavin
Verified Purchase:Yes
I probably paid twice because your deceitful policy of emailing user to tell them they need to renew when they already have done so. But, hey! you knew that already.
Response from webroot.comBy Webroot Customer Support, December 17, 2024
Thank you for submitting your rating. It looks like your experience with Webroot fell short of expectations and we are sorry for this. To address any issues you may have encountered, please visit https://answers.webroot.com. We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: Anonymous
from Massena NY
Gender:Female
Verified Purchase:Yes
Ii have used Webroot to a couple of years. I never had any issues with any of my computers.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, December 23, 2024
Webroot would like to thank you for your 5-star review. We are pleased to hear that you are happy with your internet security software.
Written by a customer while visiting webroot.com
Posted by: Rlfortune
from Shelburn In
Gender:Female
Verified Purchase:Yes
The only problem I have is the Weroot icon keeps coming up saying I need to renew. I already did!!!!!!
I would recommend this to a friend!
Response from webroot.comBy Webroot Customer Support, December 23, 2024
Thank you for your feedback.
If you already have Webroot installed, you may just need to update your keycode, this will remove the expiry notification.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
If you already have Webroot installed, you may just need to update your keycode, this will remove the expiry notification.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: Ron G
from Rhode Island
Gender:Male
Verified Purchase:Yes
I like that it is lightweight and scans fast. Plus it blocks acess to bad sites. I used thus with a couple companies ago and the central control is a bonus.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, December 23, 2024
Thank you for your feedback. We truly value your continued business and look forward to serving you in the future.
Written by a customer while visiting webroot.com