Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,423 Reviews)
Rating breakdown 9,423 reviews
5 Stars
5,515
4 Stars
1,313
3 Stars
701
2 Stars
411
1 Star
1,483
71%of customers recommend this product.
(
866 out of
1,224)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Customer Rating
2
Can never seem to log in
on April 23, 2018
Posted by: Drealocks70
I can naver see to login
I send for code with email....no show
Isend for password...with email...no show
I send for code with email....no show
Isend for password...with email...no show
Response from webroot.comBy Lara - Webroot Community Support Team, Online, April 23, 2018
I highly recommend reaching out to our support team so that they can assist you further, they can be reached at 1-866-612-4227.
Written by a customer while visiting webroot.com
Posted by: Nettie
from Houston, TX, USA
Verified Purchase:Yes
I have always used Webroot and havent experienced any hacks.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: ronny18
from Paso Robles, CA 93446, USA
Verified Purchase:Yes
So far I’m very happy with my purchase of Webroot.
It’s working and the tech service has been awesome.
Works well; good price; just what the doctor ordered.
Would buy it again in a heartbeat and have
recommended it to my boss!
It’s working and the tech service has been awesome.
Works well; good price; just what the doctor ordered.
Would buy it again in a heartbeat and have
recommended it to my boss!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
Best protection
on April 27, 2018
Posted by: themick59
Any time I had a problem, it got resolved right away. I have told my friends and family members about Webroot, and they love the product as well.
Written by a customer while visiting webroot.com
Customer Rating
1
Very disappointing
on April 27, 2018
Posted by: Kuyrkendall
My account was debited numerous times and it was complicated to download. Will not use again when my subscription runs out.
Response from webroot.comBy Lara - Webroot Community Support Team, Online, April 30, 2018
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Posted by: KimP
from WI
Verified Purchase:Yes
I've had problems since installing this. It wiped out my windows or somehow locked me out. I've been trying to work with support but I'd need to be more tech savy than I am to figure out how to do what they want. Frustrating!
No, I would not recommend this to a friend.
Response from webroot.comBy Lara - Webroot Community Support Team, Online, April 30, 2018
I highly recommend contacting support again and see if they can remote access your computer to help fix the issue, as this is something they are able to do. We can be reached at 1-866-612-4227.
Written by a customer while visiting webroot.com
Customer Rating
3
THE NEW UPGRADE LIMITS YOU TO NOT OPTIMIZED/ OR ANALYZER, NOT GOOD
on April 29, 2018
Posted by: noupgrade
DONT UPGRADE you will loose these options, I switched back to old version, happened a couple months ago
Response from webroot.comBy Lara - Webroot Community Support Team, Online, April 30, 2018
The Internet Security Plus has never had the system optimizer, we can easily upgrade you to the Internet Security Complete if you reach out to us here: 1-866-612-4268.
Written by a customer while visiting webroot.com
Posted by: Jeno532
from Cedaredge Colorado
Verified Purchase:Yes
We've used webroot for years. It is easy to see threats or to be reassured that there are no threats. I sometimes forget it is on our computer because it's unobtrusiveb yet we get updates regularly
I would recommend this to a friend!
Written by a customer while visiting webroot.com