This is an excellent product and excellent tech. help. I have one suggestion that would have eliminated the problems I had with renewal: Instead of just offering your customers to renew for your current number of devices or upgrade ONLY, offer ALL of your options when someone is renewing. I needed to renew for a fewer number of devices and could not do so in a convenient manner.
I was so very happy to get the help installing the WEBROOT internet security. The tech was very helpful as I am not very good at figuring out computer stuff. Thank you very much.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
Great protection
on February 25, 2018
Posted by: JSwick
Great and easy to use protection for all of our devises!
unable to install. message said product was expired
on February 26, 2018
Posted by: Jonny
from New York, NY, USA
Verified Purchase:Yes
I purchased this product and immediately a new message came saying, the product I just purchased was expired. I never got a chance to install the product that was just purchased.
No, I would not recommend this to a friend.
Response from webroot.comBy Webroot Community Support Team, Online, March 12, 2018
Thank you for telling us more about your Webroot experience; we are sorry to hear that you ran into some trouble. This issue is often resolved by uninstalling and doing a fresh install. If you need any assistance with this process, please visit the Webroot Community at community.webroot.com or submit a ticket to our Support team at https://www.webrootanywhere.com/servicewelcome.asp.
Written by a customer while visiting webroot.com
Customer Rating
5
*** Best protection on the market! ***
on February 26, 2018
Posted by: srevlam
Webroot has been the best product for me for many years. and they can't compare to Webroot at all! Not only in protection, but Webroot doesnt bog down my computer as other programs have done in the past.
Written by a customer while visiting webroot.com
Customer Rating
5
Good protection at a good price
on February 27, 2018
Posted by: MaryA
I would recommend this protection for the price. It is comparable to higher priced security.
Written by a customer while visiting webroot.com
Customer Rating
5
Best Internet Security
on February 27, 2018
Posted by: Coffee22
Webroot was recommended to me by a family member. The previous product I had paid for and installed on my computer suddenly stopped working 2 months before the expiration date. I tried to troubleshoot the issue but gave up and decided to try something new that came highly recommended. I'm happy I made the switch. Webroot installed successfully and scanned my computer within minutes. No viruses found. Thank you!
Written by a customer while visiting webroot.com
Customer Rating
4
Great Job! Haven't had any viruses.
on February 28, 2018
Posted by: MSgtBob
Does a great job of working in the background without disrupting me. Only one issue was that an older version kept telling me it was out of date after I downloaded a newer version.