Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,410 Reviews)
Rating breakdown 9,410 reviews
5 Stars
5,507
4 Stars
1,312
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Customer Rating
1
Question?
on January 29, 2018
Posted by: Kevin
It apparently takes only 29 seconds to backup my entire PC. That doesn't sound right to me. Previous backups from other products took much longer. Please advise
Response from webroot.comBy Josh P., Online, January 30, 2018
That's definitely not acting as expected, Kevin. We've created a support case for you to ensure this issue is promptly addressed. Please make sure to bookmark our contact page so getting in touch in the future is just a click away.
https://www.webroot.com/us/en/support/contact
Best Regards,
Josh P.
Digital Care Coordinator
https://www.webroot.com/us/en/support/contact
Best Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
4
Seems to be really good product with 1 small issue
on January 29, 2018
Posted by: None
I keep getting pop ups saying my payment could not be processed. You took the money from my account months ago.
Written by a customer while visiting webroot.com
Customer Rating
4
Webroot the very Best internet Protection
on January 29, 2018
Posted by: Kathy
I have had my Webroot protection since I purchased my computer and I have been more then happy with it. It was recommended by the salesman. Thank You
Written by a customer while visiting webroot.com
Customer Rating
5
Fastest antivirus I’ve ever used
on January 29, 2018
Posted by: Chris
I’m extremely satisfied with the software. The system scan works exceptionally well and much faster than any other product ive experienced. Highly recommend webroot to friends, family and coworkers alike.
Written by a customer while visiting webroot.com
Posted by: Blaine
from Los Angeles, CA, USA
Verified Purchase:Yes
The product would not install. I am running windows 10. I get a registry error and the product will not install. I have not had time to explore or troubleshoot. it has happened on 2 different machines running win 10.
No, I would not recommend this to a friend.
Response from webroot.comBy Anna K., Online, February 2, 2018
This is definitely not the way the installation process is supposed to go. We recommend that you contact our support team as soon as you have time so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
5
It's the best I ever had
on January 30, 2018
Posted by: Buster
Best protection you could ever have for your computer.
Written by a customer while visiting webroot.com
Customer Rating
4
WEBroot renewal feedback
on January 31, 2018
Posted by: TEDDY
best protection I have experienced,with reasonable cost *****
Written by a customer while visiting webroot.com
Customer Rating
1
WHATS THE DEAL
on January 31, 2018
Posted by: SUEBOO
I HAVENT HAD ANY EXPERIENCE WITH THIS BECAUSE EVERYTIME I TRY TO DO ANYTHING IT WANTS ME TO PAY AGAIN. I HAVE ALREADY PAID AND REGISTERED.
Response from webroot.comBy Anna K., Online, February 2, 2018
This is not normal and our support team will be more than happy to help you resolve this. Please contact them at your earliest convenience: https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com