Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,404 Reviews)
Rating breakdown 9,404 reviews
5 Stars
5,503
4 Stars
1,311
3 Stars
699
2 Stars
411
1 Star
1,480
71%of customers recommend this product.
(
865 out of
1,222)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Jeffy
Through the years I have had a few different companies, but Webroot has been the best.
Response from webroot.comBy Community, August 11, 2020
Thanks for sticking with the Green-Team!
Written by a customer while visiting webroot.com
Posted by: AK SY
Had to uninstall MacAfee - which ate lot of Hard Disk Space - that is when I was introduced to WEBROOT by Geek Squad about 7 years back and since then - never looked back OR any option whatsoever . I depend on WEBROOT.
Response from webroot.comBy Community, August 19, 2020
Thanks for switching over to the Green-Team! Appreciate you writing a review for us!
Written by a customer while visiting webroot.com
Customer Rating
1
Complicated to sign up
on January 5, 2021
Posted by: Snooky
Not user friendly at all for people who are not tech savey!
Response from webroot.comBy Community, January 11, 2021
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Webroot is ONE OF THE BEST!
on April 19, 2021
Posted by: AMGCS
I have used Webroot as a resource since 2013. They still got it.
Response from webroot.comBy Community, April 26, 2021
Wow, 8 years! Thanks so much for sticking with Webroot!
Written by a customer while visiting webroot.com
Customer Rating
1
check your subscription
on May 18, 2021
Posted by: ivey
I rec'd a 2nd email wanting me to renew my subscription because they said I haven't had coverage for 2 mos. On 04/18/21 I emailed them and told them I had 336 days left on my new subscription.
Will have to think 2x to use this protection for renewal
Response from webroot.comBy Community, May 24, 2021
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Jozee
Verified Purchase:Yes
While the purchase was easy enough it was only during setup that I found my computer was not compatible (It’s old and doesn’t meet the criteria any more for Webroot. I asked for a refund in a chat msg. Was told I could always transfer to a new device. I will not be getting a new device. I really cannot use the program and would like a refund. Otherwise I’ve bought for nothing. Apologies for the negative review, but it is reality.
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Posted by: DecadeMan
from California
Gender:Male
Verified Purchase:Yes
Webroot provides great security and doesn't bog down the machine or harass me with messages. A great value as well. I am an IT consultant and recommend it to all my customers.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Anonymous
Verified Purchase:Yes
I have just WASTED over an hour of my life trying to log into my account!!! It took a very LONG time to set up and get accepted for passwords and questions and then when I entered them correctly I was told it was WRONG! I have a previous account that ends today and when asked to keep it seperate , I said yes, not the same! I think the old account info is being used in error! I will wait until tomorrow and try again and if I have this same crappy runaround I will ask for a refund!
Written by a customer while visiting webroot.com