Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,410 Reviews)
Rating breakdown 9,410 reviews
5 Stars
5,507
4 Stars
1,312
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Marc
from Virginia, USA
Verified Purchase:Yes
Runs quietly in the background as a shield against outside attacks.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
It's nice to have helpful IT people to count on.
on January 19, 2018
Posted by: Kathy
Had a little trouble at first doing this the first time by computer, but had help with the staff of IT people and it went well.
Written by a customer while visiting webroot.com
Customer Rating
5
Best Protection
on January 19, 2018
Posted by: Ladybug13
T,his is the best purchase I’ve ever made. I have had other well known protections but none of them comes close to this one. This is the best. It surely delivers.
Written by a customer while visiting webroot.com
Customer Rating
3
slowed computer down
on January 20, 2018
Posted by: Myrna
Wish I could give it more stars, as it does a great job of protecting computer......HOWEVER......it dramatically slowed internet progress, and for some reason would kick in every 15 to 20 min during internet use, making it necessary for me to wait about 10 min in limbo to finish an exam or a conversation. Beyond frustrating. I was on my second subscription for Webroot when I noticed my computer ran a lot faster after my previous subscription expired. Did not make the connection until I paid for my second subscription, downloaded the program and started experiencing the same aggravating slow down or cessation of anything I was doing live, seemingly at it's own whim. I have not asked for refund, even though I had been using it less than 30 days......but I will not be using it again.
Response from webroot.comBy Josh P., Online, January 22, 2018
We appreciate you making us aware of the issue you're having!
What you described is not normal behavior after installing Webroot. We've created a support case on your behalf for our Team to investigate further.
Warm Regards,
Josh P.
Digital Care Coordinator
What you described is not normal behavior after installing Webroot. We've created a support case on your behalf for our Team to investigate further.
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
5
Best protection & best Value in internet security software
on January 20, 2018
Posted by: BillZ
I recently was the target of a fairly virulent malware attack. The Webroot Internet Security Plus software stopped the attack dead cold and cleaned up my computer before I even realized what was happening. I have used most of the major internet security products over the years but Webroot is the most effective and is relatively easy to set up and use. I am definitely sticking with Webroot!
Written by a customer while visiting webroot.com
Customer Rating
5
Outstanding Product
on January 20, 2018
Posted by: Gr8scotsman2
I have used this product for the last 5 yrs and I believe that it is an outstanding product.
Written by a customer while visiting webroot.com
Customer Rating
4
Android Anti-Theft
on January 20, 2018
Posted by: None
Having to mog into and out of my tablet every time I start or stop an immediate session is unacceptable. I wish to drop that part of the coverage.
Written by a customer while visiting webroot.com
Customer Rating
4
Quiet but apparently efficient
on January 20, 2018
Posted by: Slick
Like it when it works behind the he scene without interference of my computer usage like some other anti-virus programs
Written by a customer while visiting webroot.com