Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,410 Reviews)
Rating breakdown 9,410 reviews
5 Stars
5,507
4 Stars
1,312
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Kathalene
Verified Purchase:Yes
I bought this because it said I could use it with my Kindle Fire HD, but the app is unavailable for Kindle. I'm very upset.
No, I would not recommend this to a friend.
Response from webroot.comBy Josh P., Online, January 12, 2018
Webroot is fully compatible with Kindle devices. Please reach out to our Customer Support Team and they will be glad to assist you.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
5
Best security software I have tried
on January 9, 2018
Posted by: Janis
Works very well, never interferes with regular use of computer or phone and does not slow down games or other software or apps. I feel it is securely monitoring and protecting behind the scenes. Very happy with this software!
Written by a customer while visiting webroot.com
Posted by: JoseC
from New Mexico, USA
Verified Purchase:Yes
Webroot is essentially load, initiate, and forget it - it does everything else pretty much automatically. When I loaded it, WR cleared up a bad piece of malware I had . However, rarely does any malware get through, but it soon takes care of it. I've not had any lasting damage from any problems.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Mike
Verified Purchase:Yes
Going into my 3rd year using WebRoot and really like it. I've had no malware issues on any of my computers since I started using it and I'm very satisfied with how its performed.
It has a simple, strait-forward interface and seems effective at identifying and quarantining threats. It works well with other software and has never been problematic. Memory footprint seems to be a fraction of other anti-virus software packages.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Producer
from Lafayette, IN, USA
Verified Purchase:Yes
The technicians helped with their knowledge and easy to understand instructions.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
Protection on the Internet
on January 10, 2018
Posted by: Scooter
I am completely satisfied with the protection on my computer by Webroot. Would not hesitate recommending Webroot to others.
Written by a customer while visiting webroot.com
Customer Rating
5
First time user
on January 11, 2018
Posted by: Kathleen
I found it easy to install, and it seems to work without constant reminders to me. As a new user, I am still getting to know it, but so far happy with the purchase!
Written by a customer while visiting webroot.com
Customer Rating
1
complaint
on January 11, 2018
Posted by: none
Under separate cover I just sent you a message about my dissatisfaction prompted by this"Yikes! Webroot protection is about to expire" of yours explaining that my last scan was 118 years ago and an previous subscription will expire. You internal record and housekeeping is atrocious, how can I be positive about your product with such the craziness you demonstrate?
Response from webroot.comBy Josh P., Online, January 16, 2018
Thank you for bringing this to our attention!
We've created a support case for you to ensure your concerns are addressed.
Warm Regards,
Josh P.
Digital Care Coordinator
We've created a support case for you to ensure your concerns are addressed.
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com