Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,404 Reviews)
Rating breakdown 9,404 reviews
5 Stars
5,503
4 Stars
1,311
3 Stars
699
2 Stars
411
1 Star
1,480
71%of customers recommend this product.
(
865 out of
1,222)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Anonymous
Verified Purchase:Yes
No hacks, no scams, no fraudulant stuff since I started using it ...
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: jcolorado
Gender:Female
Verified Purchase:Yes
I have used Webroot for years. I am confident in its expertise in protecting my computers. It is more expensive than one I've been thinking about changing to, but due to the "no problems" with Webroot all this time I'm reluctant to change to an unknown!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Mike Runge
from Supply, NC.
Gender:Male
Verified Purchase:Yes
It was great he seem to do everything that wasneed to be done. That part was very well done. When I went to look at my account in the afternoon I could not. I think the computer did not remember the password used by your guy. I have. Not tried again. I need help!!!
I would recommend this to a friend!
Quality
3
Value
3
Written by a customer while visiting webroot.com
Posted by: Jumpin Joe
Verified Purchase:Yes
Need instruction on how to proceed if there is a problem. “Don’t turn off the computer??”
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Anonymous
Verified Purchase:Yes
The product is great. The issue is renewals. I renewed two months ahead but was constantly emailed about renewing. Even on the day of expiration my renewal did not go into effect. Apparently, I had this problem last year, unknowingly renewing twice for the same device. Too many issues involved.
I would recommend this to a friend!
Quality
5
Response from webroot.comBy Webroot Customer Support, October 6, 2025
Thank you for your review. \nIf you already have Webroot installed, you may just need to update your keycode in the Webroot software and warnings will stop.\nPlease follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1\nWe appreciate your patience and look forward to assisting you.\n
Written by a customer while visiting webroot.com
Posted by: Dogs and Cats
from Grand Rapids MI
Gender:Female
Verified Purchase:Yes
There are only two reasons I L O V E Webroot: my devices have remained safe and it works without bothering me!!!!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Charles Moffitt
from Carrollton, TX
Gender:Male
Verified Purchase:Yes
I like the daily reminders that Webroot is a work. I have Spectrum, so I might be getting double protection. That is a good thing, right!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Frank fisher
Gender:Male
Verified Purchase:Yes
You sent me a disk and my laptop doesn’t have a cd port
Written by a customer while visiting webroot.com