Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,404 Reviews)
Rating breakdown 9,404 reviews
5 Stars
5,503
4 Stars
1,311
3 Stars
699
2 Stars
411
1 Star
1,480
71%of customers recommend this product.
(
865 out of
1,222)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Anonymous
from Brookfield OH
Gender:Female
Verified Purchase:Yes
Webroot makes it easy to reorder the anti-virus protection plan. It would be nice if the repeat, loyal customers could be offered a discount sometime, not just the first time purchasers.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting webroot.com
Posted by: Dave D
from Graham, WA
Gender:Male
Verified Purchase:Yes
Webroot runs quietly in the background and doesn't cause any problems. I've been using it on Windows since at least Windows 7. However, it has not detected any problems since being installed on my current Windows 10 and Windows 11 PCs, except for a single drive file (zamguard64.sys) that was supposedly deleted on 5-7-2023. In the same timeframe there were four more log entries noting the file deletion (same location and MD5 signature), then Webroot went silent. In that same period of time, AVAST has detected threats resulting in the quarantine of 82 files. AVAST has always detected threats that Webroot has not reported. Perhaps AVAST is first in the file inspection sequence, but it also means that 100% of the threats that Webroot might have detected were already detected by AVAST, making Webroot a bit redundant. I would have some overlap, but not that much.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting webroot.com
Posted by: PJoe
Verified Purchase:Yes
Can’t get it installed. Tried several times with new code to no avail.
Written by a customer while visiting webroot.com
Posted by: Donnie D
from Tampa Florida
Gender:Male
Verified Purchase:Yes
Renewed but I cannot add or change computers being protected. There is no one to call or email for assistance. Really feels like a scam. Sure the little green check box appears, but I have no idea what its checking or if I can make changes. I've been a customer for 6yrs and this will be my last renewal.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Posted by: Daisey
Verified Purchase:Yes
I like having Webroot. I know my files are safe and If my computer does not work and I have to buy another one I know i can get my files back.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Sea gals
Gender:Female
Verified Purchase:Yes
I do not have a spot to insert my disc, therefore I can not continue to install my security, that I have paid for.
Response from webroot.comBy Webroot Customer Support, August 7, 2025
Hi, thank you for your feedback. It's totally possible to install your Webroot software without using the CD, please start with creating your online account here: https://www.webroot.com/us/en/home/accounts.
If you still experience installation issues, please visit our support resources at https://answers.webroot.com.
We appreciate your patience and look forward to assisting you.
If you still experience installation issues, please visit our support resources at https://answers.webroot.com.
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Customer Rating
5
Webroot antivirus software for all types of PCS pr
on August 7, 2025
Posted by: Anonymous
from Mansfield Ohio 44903
Gender:Female
Verified Purchase:Yes
I highly recommend this software as antivirus for your PCS.
I would recommend this to a friend!
Quality
5
Written by a customer while visiting webroot.com
Posted by: Jojo D
from Boston
Gender:Female
Verified Purchase:Yes
I have used Webroot for years. Best there is. Very happy with their products
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com