Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,404 Reviews)
Rating breakdown 9,404 reviews
5 Stars
5,503
4 Stars
1,311
3 Stars
699
2 Stars
411
1 Star
1,480
71%of customers recommend this product.
(
865 out of
1,222)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Bartholow Drywall Co
from Kensington, MD 20895
Gender:Female
Verified Purchase:Yes
I've have Webroot for a few years now and I think it is one of the best computer security there is!
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, November 18, 2024
Thank you for your feedback, we are glad that you are satisfied.
Written by a customer while visiting webroot.com
Posted by: Anonymous
Verified Purchase:Yes
Haven't had any computer issues since using Webroot.
Response from webroot.comBy The Webroot Team, January 6, 2025
Thank you for your positive feedback!
Written by a customer while visiting webroot.com
Posted by: Rick Magee
from Florida
Gender:Male
Verified Purchase:Yes
Been working great and the price is right! Great Software!
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, January 13, 2025
Thanks for the review! We are pleased to hear you're so happy with our internet security software.
Written by a customer while visiting webroot.com
Posted by: Baugham
from Virginia
Gender:Female
Verified Purchase:Yes
I trust Webroot with the security of my devices. When Webroot warns about the security of a site, I immediately leave. When there is anything questionable on the computer, I get a Webroot scan which shows whether there is a problem.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Gene 1
from Colorado Springs
Gender:Male
Verified Purchase:Yes
With the exception of the last year, I have been a Webroot user for more than a decade. It came with a Geek Squad service contract which I rarely used. When the price was increased beyond my limit, I switched to Norton which cost less, but it came with constant pop-ups trying to get me to buy add-ons, implying that the base package was incomplete. So I switched back to Webroot without the Geek Squad and found that it was good and affordable.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, February 12, 2025
Thank you for your positive feedback about your experience with Webroot.
Written by a customer while visiting webroot.com
Customer Rating
4
Great protection
on April 8, 2018
Posted by: JoeL
The protection provided seems to be very adequate and transparent in its operation. However, I am somewhat disappointed in the password protection; sometimes it works - sometimes it doesn't.
Written by a customer while visiting webroot.com
Posted by: clutoo
Terrific protection / monitoring service. No failures after years of use.
Written by a customer while visiting webroot.com
Customer Rating
2
Follow up leaves somethings to be improved.
on June 27, 2019
Posted by: Bill
As far as I can tell the software does it's job fine.
However, it keeps insisting I renew. Says it's expired. Would not install from the disk you sent.
I paid for it day one.
However, it keeps insisting I renew. Says it's expired. Would not install from the disk you sent.
I paid for it day one.
Response from webroot.comBy Lara, Online Community Team, July 3, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com