Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,410 Reviews)
Rating breakdown 9,410 reviews
5 Stars
5,507
4 Stars
1,312
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Luciano
Verified Purchase:Yes
Not good. I never realized how much work there is just to put this software on other computers! Wow.
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Posted by: GP2025
from PA
Gender:Male
Verified Purchase:Yes
I reinstalled the current Webroot with the help of the Geek Squad. I was disappointed that the new version did not have the file cleaner that the previous version had.
Quality
4
Written by a customer while visiting webroot.com
Posted by: Marjorie Waldrop
Gender:Female
Verified Purchase:Yes
My husbands computer should be on my Webroot account. But he continues to get an expired message. I tried putting my number into his computer but it won't except it.
I would recommend this to a friend!
Response from webroot.comBy Webroot Customer Support, February 3, 2025
Thank you for your review.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: Steb
from Westland
Gender:Male
Verified Purchase:Yes
Works great. For last several years. Use on 3 items.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting webroot.com
Posted by: JustMe1111111111111111111
from Mansfield Ohio
Gender:Female
Verified Purchase:Yes
Work as it should and cost efficient. Would recommend.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting webroot.com
Posted by: Anonymous
from middle Tennessee
Gender:Male
Verified Purchase:Yes
I have used over a dozen virus and malware products over the last 20 years. Wenroot was the company that our Internet provider offered to us for free for several years. After they ceased offering it for free, I tried many different free or somewhat cheap antiviruses. there was no end of problems. I like to visit a lot of places on the Internet and I'm not afraid to go into sites and look around. However, it was costly. More than once I've had to reload my entire system. A few years ago I decided to pay the fee and get Webroot, and I've never been more satisfied. This is great software. They keep it up to date and anytime I need help they're always there. I truly believe this is the best choice for internet security in the culture where we live.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, February 3, 2025
Thanks for the review! We hope you continue to enjoy your experience with Webroot.
Written by a customer while visiting webroot.com
Posted by: Nani bear
from Mn
Gender:Female
Verified Purchase:Yes
I’ve had Webroot for years and have never been hacked. It’s great!
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, January 31, 2025
Thank you for your feedback. We truly value your continued business and look forward to serving you in the future.
Written by a customer while visiting webroot.com
Posted by: LLS761
from Chicago, IL
Gender:Female
Verified Purchase:Yes
I hope I didn't make a mistake buying Webroot. For one month, I had two providers. The other provider flagged some sites and info but I didn't get an alert from Webroot. I hope you are doing the job right.
No, I would not recommend this to a friend.
Quality
2
Value
2
Written by a customer while visiting webroot.com