Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,410 Reviews)
Rating breakdown 9,410 reviews
5 Stars
5,507
4 Stars
1,312
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: DWWD
from Kentucky
Verified Purchase:Yes
Not too happy to still get warnings that my coverage has expired, but it's good for a year. Please help. I love that webroot blocks pop up ads.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Ron H
from Mt
Gender:Male
Verified Purchase:Yes
very difficult to contact Webroot. Unable to contact over the phone.
No, I would not recommend this to a friend.
Quality
3
Value
2
Written by a customer while visiting webroot.com
Posted by: Pomskies
Verified Purchase:Yes
I received the cd but i don’t have any way to install it.
Written by a customer while visiting webroot.com
Posted by: Lucy Annabelle
Verified Purchase:Yes
I'm hopelessly computer illiterate. So, after downloading your software, I'm happy that I don't think have to do anything. It's all done for me. Thank you 😁
Written by a customer while visiting webroot.com
Posted by: Anonymous
from Idaho
Gender:Male
Verified Purchase:Yes
It is easy to use and does not slow down my computer
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Home Enterprises
Verified Purchase:Yes
I've used it for years and it has help protect me.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
4
Webroot is a good product.
on January 13, 2025
Posted by: Joyce113
This is my second purchase. I have been satisfied with the protection. I am concerned that the back office function of updating who has purchased the product so that they stop asking one to make a purchase into two weeks after their purchase.
Written by a customer while visiting webroot.com
Posted by: Taxlady
Why does the pop-up for renewal keep coming up after I have already renewed my subscription? Do you not update your records?
Quality
4
Value
4
Response from webroot.comBy Webroot Customer Support, January 15, 2025
Thank you for your review.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com