Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,410 Reviews)
Rating breakdown 9,410 reviews
5 Stars
5,507
4 Stars
1,312
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Anonymous
from austin, texas
Gender:Female
Verified Purchase:Yes
Great product and service. When I call, the agent was able to assist me to resolve any issues
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy Webroot Customer Support, January 6, 2025
Thanks for the feedback! We are glad to hear that you've experienced excellent customer service from our highly skilled support team.
Written by a customer while visiting webroot.com
Posted by: Dfranke
from Delaware
Gender:Male
Verified Purchase:Yes
Webroot has protected my PC for 5 years without any problems. It automatically performs scans and provides updates of found results.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, January 6, 2025
Thank you for the review. We truly value your continued business and look forward to serving you in the future.
Written by a customer while visiting webroot.com
Posted by: KT Pinto
from Loudon, TN
Gender:Female
Verified Purchase:Yes
Good product.
Easy to renew.
Easy to understand.
Easy to renew.
Easy to understand.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, January 6, 2025
Thank you for your comments. We appreciate your Webroot subscription renewal and look forward to serving you in the future.
Written by a customer while visiting webroot.com
Posted by: Loyal user
Verified Purchase:Yes
Hard to tell if I have Webroot protection, can’t find a secure way to check.
No, I would not recommend this to a friend.
Response from webroot.comBy Webroot Customer Support, January 6, 2025
Thank you for sharing your feedback. We apologize that your experience with Webroot fell short of expectations.
You can access your account to check your subscription status, access your downloads and more, here: https://www.webroot.com/us/en/home/accounts. We appreciate your patience and look forward to assisting you.
You can access your account to check your subscription status, access your downloads and more, here: https://www.webroot.com/us/en/home/accounts. We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: GLP1
from Mo.
Gender:Male
Verified Purchase:Yes
I found that it was difficult to know if I was paying for the Webroot subscription.
Quality
4
Value
5
Written by a customer while visiting webroot.com
Posted by: BBayer
from Seattle, WA
Gender:Male
Verified Purchase:Yes
Seems to do a good job at a very good price; however, I find no way to manage one's subscriptions. As one of my computer's has died I cannot delete it's protection and reuse it for a new one.
I would recommend this to a friend!
Quality
3
Value
4
Written by a customer while visiting webroot.com
Posted by: Charles Quick
Gender:Male
Verified Purchase:Yes
You gave me a CD, my laptop don't have a CD drive. I keep getting E-mails saying my Webroot has expired. But I renewed It on line and it is working. So I think its a SCAM E-mail.
I would recommend this to a friend!
Quality
5
Response from webroot.comBy Webroot Customer Support, January 6, 2025
Thank you for your review.
If you already have Webroot installed, you may just need to update your keycode to stop the expired notifications.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
If you already have Webroot installed, you may just need to update your keycode to stop the expired notifications.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: Rose G
from Nashville, TN
Gender:Female
Verified Purchase:Yes
Easy to install and gives peace of mind. Would recommend to others.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, January 6, 2025
Thanks for the 5-star rating! Great to see you are satisfied with Webroot Security Plus!
Written by a customer while visiting webroot.com