Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,410 Reviews)
Rating breakdown 9,410 reviews
5 Stars
5,507
4 Stars
1,312
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Voyager42
from Northern KY
Gender:Male
Verified Purchase:Yes
Easy to use application. It works in background without affecting you while working on PC or laptop.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, December 30, 2024
Thanks for the 5-star rating! We are glad that you are satisfied.
Written by a customer while visiting webroot.com
Posted by: Do not care
from Las Vegas, NV
Gender:Male
Verified Purchase:Yes
It was a difficult install and I'm not sure I have it installed correctly at this time.
Quality
3
Value
3
Response from webroot.comBy Webroot Customer Support, December 30, 2024
Hi, thank you for your feedback. To install your Webroot software and check your protection status, please start with creating your online account here: https://www.webroot.com/us/en/home/accounts.
If you still experience installation issues, please visit our support resources at https://answers.webroot.com.
We appreciate your patience and look forward to assisting you.
If you still experience installation issues, please visit our support resources at https://answers.webroot.com.
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Customer Rating
5
It does it job really good works for me and will l
on December 28, 2024
Posted by: Qeaaston
Gender:Male
Verified Purchase:Yes
I am satisfied with it no promble it does keep my computer safe.
I would recommend this to a friend!
Quality
5
Response from webroot.comBy The Webroot Team, December 30, 2024
Thanks for the 5-star rating! Great to see you are satisfied with Webroot Security!
Written by a customer while visiting webroot.com
Posted by: srmc
from Denver
Gender:Female
Verified Purchase:Yes
Webroot's billing is not accurate. They do not seem to know how to bill.
No, I would not recommend this to a friend.
Quality
2
Value
2
Written by a customer while visiting webroot.com
Posted by: mswest
Verified Purchase:Yes
Excellent security, reasonable price. I have had Webroot installed for 3 years and have had no security issues.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: DavidS
from Lake Zurich IL
Gender:Male
Verified Purchase:Yes
I've used Webroot for years. No issues and very effective
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy Webroot Customer Support, January 6, 2025
Thank you for the review. We truly value your continued business and look forward to serving you in the future.
Written by a customer while visiting webroot.com
Customer Rating
3
I’m still getting notifications that my Webroot ac
on January 2, 2025
Posted by: Anonymous
from Dallas TX
Gender:Male
Verified Purchase:Yes
I’m still getting notifications that my Webroot account has expired and I’m ignoring them but it’s a pain
Quality
4
Response from webroot.comBy Webroot Customer Support, January 6, 2025
Thank you for your review.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: J Chamberlain
from Parrish, Fl
Gender:Male
Verified Purchase:Yes
I have used Webroot plus for several years and have never had any virus or malware issues. It runs quietly and effectively. I have recommended it to friends as my favorite.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, January 6, 2025
Thank you for your feedback! We truly value your continued business and look forward to serving you in the future.
Written by a customer while visiting webroot.com