Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,410 Reviews)
Rating breakdown 9,410 reviews
5 Stars
5,507
4 Stars
1,312
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Anonymous
Verified Purchase:Yes
It's fine, but I already renewed my subscription. Please stop sending me Renew Now your subscription has expired messages. I ALREADY RENEWED!
Date of purchase October 21, 2024
Response from webroot.comBy Webroot Customer Support, December 23, 2024
Thank you for your review.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: Elmer Fugari
Verified Purchase:Yes
I can't find my KEYCODE in order to add another device (laptop) to my account. I've followed ALL the instructions from HP & on the WEB - HELP !!!
Written by a customer while visiting webroot.com
Posted by: JB23
from Connecticut
Verified Purchase:Yes
Doesn't work with 5 devices. Trying get help way to difficult.
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Posted by: JoanH
Verified Purchase:Yes
Although webroot was very successful at keeping my computer clean from viruses, it also became a hindrance to my computer overall due to slowing it down to the point where I had to delete the program from my computer and use another program.
Written by a customer while visiting webroot.com
Posted by: Fredthemagnificent
from Uppaholler, WV
Gender:Male
Verified Purchase:Yes
Works ok. Last version had utilities also, and this doesn't. Just wish it had a McAffee removal tool!
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting webroot.com
Posted by: P Jones
from Florence, Mass.
Verified Purchase:Yes
I renewed a few months ago, but have been unable to activate it, so it is useless.
No, I would not recommend this to a friend.
Response from webroot.comBy Webroot Customer Support, December 30, 2024
Thank you for your review.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: Nikolaos Prassas
from UK
Gender:Male
Verified Purchase:Yes
I cannot use my privilege of protecting my iphone device. It does not accept my new iphone account although I did a new account as I was asked by webroot!
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from webroot.comBy Webroot Customer Support, December 30, 2024
Thank you for sharing your feedback. We apologize that your experience with Webroot fell short of expectations. To address any installation issues on your mobile device, please visit our support resources at https://answers.webroot.com. We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: KCMO
from KCMO
Gender:Male
Verified Purchase:Yes
Very Difficult to access my account and pay my annual subscription. The product itself does the job.
Quality
5
Value
4
Response from webroot.comBy Webroot Customer Support, December 30, 2024
Thank you for sharing your feedback. We apologize that your experience with Webroot fell short of expectations. You can access your account to manage your subscriptions details, downloads and more, here: https://www.webroot.com/us/en/home/accounts. We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com