Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,410 Reviews)
Rating breakdown 9,410 reviews
5 Stars
5,507
4 Stars
1,312
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Customer Rating
4
Good product - could be modernized and do more
on December 13, 2017
Posted by: Brooklynboy
This was a very good product, but I found another one to be a bit more useful. Features like removing crapware, and tossing out bad files, or PUPS should be more standardized.
Considering how these products go, I will probably come back in the future
Written by a customer while visiting webroot.com
Posted by: Daniel
I've been using Webroot since December, 2015, and not once have I considered using another service. Webroot has provided me with secure internet searching and has made me feel comfortable accessing websites. In the past, I used to consistently see viruses. Webroot provides immediate notifications for any threats, and has made my internet usage more enjoyable. I will continue to renew my subscription!
Written by a customer while visiting webroot.com
Customer Rating
5
Awesome protection ever
on December 14, 2017
Posted by: Smiley
Very happy with this protection services for my phone and laptop. I finally feel totally protected, ever time I surf on my devices.
Written by a customer while visiting webroot.com
Posted by: GuyfromPhilly
from Philadelphia area
Verified Purchase:Yes
I'm happy with the product, and appreciate the reminders once it gets close to renew. However, even though I have renewed my subscription, I'm still reminded on a regular basis. I sure hope it stops soon. (It's just a bit annoying...)
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: SHAME
from Minneapolis, MN, USA
Verified Purchase:Yes
great product.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
1
Pop ups did not clear
on December 15, 2017
Posted by: Linda
Pops up still. Very disappointed
Response from webroot.comBy Josh P., Online, December 19, 2017
Linda, please reach out to our Customer Support Team directly for assistance.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Kind Regards,
Josh P.
Digital Care Coordinator
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Kind Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
1
This doesnt work for me, not at all happy, wish I had never signed up.
on December 15, 2017
Posted by: Joyce
from Ellenton, FL, USA
Verified Purchase:Yes
tHIS PRODUCT DOES WORK FOR ME SORRY i SIGNED UP WILL BE HAPPY WHEN I CAN GET RID OF IT.
No, I would not recommend this to a friend.
Response from webroot.comBy Josh P., Online, December 19, 2017
Joyce, please contact our Technical Support Team to assist you with Activation.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Kind Regards,
Josh P.
Digital Care Coordinator
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Kind Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Posted by: ghjkl
from Murrieta, CA, USA
Verified Purchase:Yes
I bought it, I downloaded it, and I could not install it. The install screen just kept trying to sell me another copy.
No, I would not recommend this to a friend.
Response from webroot.comBy Josh P., Online, December 19, 2017
Please use these steps to activate your new keycode:
1. Open the Webroot program and click the gear icon next to "My Account" at the bottom right.
2. Enter your keycode in the field provided under "Activate a new keycode” and click "Activate."
For additional help, our Customer Support Team is always standing by.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Kind Regards,
Josh P.
Digital Care Coordinator
1. Open the Webroot program and click the gear icon next to "My Account" at the bottom right.
2. Enter your keycode in the field provided under "Activate a new keycode” and click "Activate."
For additional help, our Customer Support Team is always standing by.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Kind Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com