Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,417 Reviews)
Rating breakdown 9,417 reviews
5 Stars
5,513
4 Stars
1,313
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: LazySu
from conneaut, ohio
Gender:Female
Verified Purchase:Yes
Have had WR for many years, like the not so popular web security program. Have not had any problems and nice i can use it on multiple electronics. thank you...
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: OdieNermal
from IL
Verified Purchase:Yes
The product offered this year is sold as Webroot Security Plus. We have purchased Webroot Secure Anywhere for several years and every year the subscription is added on to the end of the prior subscription. Not so this year. We lost several days. Because you are marketing it as Security Plus instead of Secure Anywhere which we've always bought? The download email we received after paying for a new subscription says it will be billed as Secure Anywhere while the order says Security Plus. If these are indeed Secure Anywhere programs, then the subscription should have been added to the end of the one we bought last year. Also why do you keep sending us emails saying our Secure Anywhere has expired when we bought & installed a new one???
Written by a customer while visiting webroot.com
Posted by: Carol Kersting
from Bowling Green KY
Gender:Female
Verified Purchase:Yes
I cannot get item of protection on to my computer So paid for nothing
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Customer Rating
3
Carbonite backup misplaced files didn't return .
on November 23, 2024
Posted by: SummerWinter
from PA
Gender:Female
Verified Purchase:Yes
Weroot Carbonite Backup portion I do not like. The back up randomly backed up my computer and when I needed to replace my files it doesn't replace files back in to its proper spaces on my computer .Ruined my system .Carbonite backup expects you to replace files including system files back to where it belongs .Webroot you need to replace files back to where taken from Don't leave that to the customer .
No, I would not recommend this to a friend.
Quality
3
Value
3
Written by a customer while visiting webroot.com
Posted by: Dennis1937
from Madison WI
Gender:Male
Verified Purchase:Yes
Your product is fine. I have a problem with billing. I was charged twice for my purchase. Could you reverse one of the charges? Thank you. Dennis Carlson
I would recommend this to a friend!
Quality
4
Written by a customer while visiting webroot.com
Posted by: KR Browning
from Huntington WV
Gender:Male
Verified Purchase:Yes
Looks like there was two hits on my credit card billing!! Something went wrong, both on the same day. Please contact me
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting webroot.com
Posted by: Tom Conlin
Gender:Male
Verified Purchase:Yes
Have been using for many years.Have never been hacked.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Larry Taylor
Gender:Male
Verified Purchase:Yes
I have used Webroot for years and it has protected our family computers and I highly recommend it.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com