Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,417 Reviews)
Rating breakdown 9,417 reviews
5 Stars
5,513
4 Stars
1,313
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Redding Appr
Gender:Female
Verified Purchase:Yes
Purchased new subscription and installed on main machine (desktop) showed installed and turned from red to green. Not the easiest to install by the way.
Then installed on 2 other machines. Again not easy but they are installed. Main desktop however now shows red again, that I'm not protected and show renew when I have renewed. Very annoying.
Then installed on 2 other machines. Again not easy but they are installed. Main desktop however now shows red again, that I'm not protected and show renew when I have renewed. Very annoying.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting webroot.com
Customer Rating
5
Most helpful
on June 29, 2024
Posted by: Dulcy
Called WEBROOT my question and made me feel like I could do anything. They were great. They assured me everything was OK and worked through the problem without a hitch.
Written by a customer while visiting webroot.com
Posted by: Anonymous
Verified Purchase:Yes
I purchased this recently but my computer has pop ups of WEBROOT to renew, very annoying
Response from webroot.comBy Webroot Customer Support, July 5, 2024
Thank you for your review.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
You can also check https://answers.webroot.com if you're facing other issues.
We appreciate your patience and look forward to assisting you.
If you already have Webroot installed, you may just need to update your keycode.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
You can also check https://answers.webroot.com if you're facing other issues.
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: bakerr
Verified Purchase:Yes
Easy to install and long history of good security.
Response from webroot.comBy The Webroot Team, July 5, 2024
Thank you so much for the 5-star rating. We value your business and look forward to serving you in the future.
Written by a customer while visiting webroot.com
Posted by: Pj K
Verified Purchase:Yes
The product is good but I found it confusing to install
Written by a customer while visiting webroot.com
Posted by: Gardengodds
Gender:Female
Verified Purchase:Yes
Ivd used webroot for years. Full off the wagon and almost got DDOS'd. Got back on the wagon and it feels good to browse with less worry.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Dabeed
from Full time rv
Gender:Male
Verified Purchase:Yes
Oddly I needed to setup different logins and passwords from the laptop and the androids.
It did install well once i found the need to do it separately.
It did install well once i found the need to do it separately.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting webroot.com
Posted by: Completely Disappointed
Verified Purchase:Yes
I paid for the subscription in full; however, the webroot scanner is telling me that my subscription has expired and my computer isn't protected. Scam !
No, I would not recommend this to a friend.
Value
1
Response from webroot.comBy Webroot Customer Support, July 8, 2024
Thank you for your review.
If you already have Webroot installed, it may just be a matter of updating your keycode in the product interface.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
You can also check https://answers.webroot.com if you're facing other issues.
We appreciate your patience and look forward to assisting you.
If you already have Webroot installed, it may just be a matter of updating your keycode in the product interface.
Please follow the steps provided in this article: https://answers.webroot.com/Webroot/ukp.aspx?vw=1&solid=2490&pid=10&fcid=&fpid=&snid=1
You can also check https://answers.webroot.com if you're facing other issues.
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com