Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,410 Reviews)
Rating breakdown 9,410 reviews
5 Stars
5,507
4 Stars
1,312
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Customer Rating
5
Good product
on December 11, 2017
Posted by: Peggy
so far no problems. runs smooth and I can trust it
Written by a customer while visiting webroot.com
Customer Rating
5
Unobtrusive, without lacking in protection
on December 11, 2017
Posted by: Rich
A really solid security program that basically does everything you expect it to do without having to manually set it to do so.
No constant windows reminding you of blocks apps, or memory hogging. Really glad I came across it.
Written by a customer while visiting webroot.com
Customer Rating
4
Seems adequate.
on December 12, 2017
Posted by: Steve
It seems to be doing a good job of protecting my PC and phone. I wasn't able to get it on my wife's phone. Her laptop had a malfunction and Webroot has disappeared since then. Probably not Webroot's fault. More likely our lack of technical expertise.
Response from webroot.comBy Josh P., Online, December 29, 2017
Thanks for letting us know, Steve!
We've created a support ticket for you to ensure all of your devices get your Protection added. We highly recommend bookmarking our contact page for your convenience in the future: https://www.webroot.com/us/en/support/contact
Warm Regards,
Josh P.
Digital Care Coordinator
We've created a support ticket for you to ensure all of your devices get your Protection added. We highly recommend bookmarking our contact page for your convenience in the future: https://www.webroot.com/us/en/support/contact
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
3
Webroot review
on December 12, 2017
Posted by: flagmike
As far as the protection of malware and other security protection I am please so far. But since WEBROOT was installed, I am having trouble viewing videos and it is taking a longer period of time opening programs and I cannot seem to scan to my computers from my printer. I not sure if WEBROOT is the cause or something else is going on with my computers.
Response from webroot.comBy Josh P., Online, December 15, 2017
Thanks for bringing this to our attention!
We've created a support case on your behalf. A Technical Support Representative will be reaching out to you by email shortly.
Kind Regards,
Josh P.
Digital Care Coordinator
We've created a support case on your behalf. A Technical Support Representative will be reaching out to you by email shortly.
Kind Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Posted by: aitsec
This is an excellent product. It is exceptionally fast in performing detailed and in-depth scans. Compared to several other products that I have used and abandoned, this one is exceptionally fast and efficient. In addition, it detected infected files on my backup storage that were not previously detected by the other products I had been using.
Written by a customer while visiting webroot.com
Customer Rating
4
I had trouble getting it installed, but a technician finished the job
on December 13, 2017
Posted by: John
I really enjoyed having a technician complete my Webroot installation.
Written by a customer while visiting webroot.com
Customer Rating
5
Helpful
on December 13, 2017
Posted by: Jojo
Very helpful
Written by a customer while visiting webroot.com
Customer Rating
4
Confusion!!
on December 13, 2017
Posted by: Cathy
It is not the same as before but yet checking online shows I show have all what I had previously. Utilities doesn't have optimize any more.
Written by a customer while visiting webroot.com