Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,417 Reviews)
Rating breakdown 9,417 reviews
5 Stars
5,513
4 Stars
1,313
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Big Moose
I needed affordable internet security, I'm on a fixed income and I need to save money. I have only been using Webroot for about 2 months and everything appears to be OK. If my desktop and phone are secure, then I am happy. So far, so good. Thanks.
Written by a customer while visiting webroot.com
Posted by: Alan the Brit
Is there a way to see when Webroot previously scanned my computer as a don't see when it was last scanned and normally I have to start a scan. Apart from that I haven't had any issues and feel protected.
Response from webroot.comBy The Webroot Team, June 4, 2024
Thanks for the great review, we appreciate the feedback as our teams work tirelessly to improve our products.
Written by a customer while visiting webroot.com
Posted by: WRB1
from KY
Gender:Male
Verified Purchase:Yes
Disappointing. I paid for a CD I do not need and cannot even use. The download procedure was unclear.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from webroot.comBy Webroot Customer Support, June 4, 2024
Thank you for sharing your feedback.
We apologize that your experience with Webroot fell short of expectations. You can access your account to manage your subscriptions details, downloads and more, here: https://www.webroot.com/us/en/home/accounts.
We appreciate your patience and look forward to assisting you.
We apologize that your experience with Webroot fell short of expectations. You can access your account to manage your subscriptions details, downloads and more, here: https://www.webroot.com/us/en/home/accounts.
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: Sam Gurnoe
from MN
Gender:Male
Verified Purchase:Yes
Difficult contacting help to install on more than one device! I have bee unable to reach Webroot despite numerous attempts!
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from webroot.comBy Webroot Customer Support, June 4, 2024
Thank you for sharing your feedback. We apologize that your experience with Webroot fell short of expectations.
To address any installation issues, please visit our support resources at https://answers.webroot.com. We appreciate your patience and look forward to assisting you.
To address any installation issues, please visit our support resources at https://answers.webroot.com. We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: Vicki T
from Willis, Tx
Gender:Female
Verified Purchase:Yes
Very difficult to figure out how to activate a renewal code.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting webroot.com
Customer Rating
5
Great product
on June 6, 2024
Posted by: Dave Peaceman
I like the fact that it continues to scan my PC while it is in sleep mode. I feel secure, knowing Webroot has my back!
Written by a customer while visiting webroot.com
Posted by: Brianna T
Verified Purchase:Yes
Just what I was looking for and at a good price! It works great on my laptop and on my smartphone.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Samadhi
from Florida
Gender:Male
Verified Purchase:Yes
I like the frequency of scans, and especially the notifications that the scans were done. Also like the opportunity to have to monitor my online searches.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting webroot.com