I needed affordable internet security, I'm on a fixed income and I need to save money. I have only been using Webroot for about 2 months and everything appears to be OK. If my desktop and phone are secure, then I am happy. So far, so good. Thanks.
Is there a way to see when Webroot previously scanned my computer as a don't see when it was last scanned and normally I have to start a scan. Apart from that I haven't had any issues and feel protected.
Response from webroot.comBy The Webroot Team, June 4, 2024
Thanks for the great review, we appreciate the feedback as our teams work tirelessly to improve our products.
Disappointing. I paid for a CD I do not need and cannot even use. The download procedure was unclear.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from webroot.comBy Webroot Customer Support, June 4, 2024
Thank you for sharing your feedback.
We apologize that your experience with Webroot fell short of expectations. You can access your account to manage your subscriptions details, downloads and more, here: https://www.webroot.com/us/en/home/accounts.
We appreciate your patience and look forward to assisting you.
Difficult contacting help to install on more than one device! I have bee unable to reach Webroot despite numerous attempts!
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from webroot.comBy Webroot Customer Support, June 4, 2024
Thank you for sharing your feedback. We apologize that your experience with Webroot fell short of expectations.
To address any installation issues, please visit our support resources at https://answers.webroot.com. We appreciate your patience and look forward to assisting you.
I like the frequency of scans, and especially the notifications that the scans were done. Also like the opportunity to have to monitor my online searches.