Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,417 Reviews)
Rating breakdown 9,417 reviews
5 Stars
5,513
4 Stars
1,313
3 Stars
699
2 Stars
411
1 Star
1,481
71%of customers recommend this product.
(
866 out of
1,223)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Deceptive renewal notice
from TX
Gender:Male
Verified Purchase:Yes
I paid for this by mistake I did not want this subscription and have not downloaded any content. Please refund my purchase which I have asked for twice now.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from webroot.comBy Webroot Customer Support, May 17, 2024
Thank you for your review and comments.
In case you need to initiate a refund request, please visit our website at https://www.webroot.com/us/en/online-refund.
You will be required to provide your 10-digit invoice code number, which should start with either E, C or R, as well as the total amount you are requesting for refund. This information can be found on your receipt.
We appreciate your patience and look forward to assisting you.
In case you need to initiate a refund request, please visit our website at https://www.webroot.com/us/en/online-refund.
You will be required to provide your 10-digit invoice code number, which should start with either E, C or R, as well as the total amount you are requesting for refund. This information can be found on your receipt.
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Customer Rating
5
Reliable Security
on March 19, 2024
Posted by: Maltese Paul
Prior to using Webroot I had a few incidences of infection that bypassed my prior security software. Since using Webroot over many years I have not had a single incidence of malware.
Written by a customer while visiting webroot.com
Posted by: Bikm
from Lincoln, Ne
Gender:Female
Verified Purchase:Yes
I've been using Weberoot, at the advice of the computer store, for many years now. It is reasonably priced and seems to do a very good job for me!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Customer Rating
5
1st time user
on March 21, 2024
Posted by: Kopsl
I’ve always used the top name service. I’ve never heard of webroot but was not happy with my normal choice. I’ve been using webroot for months now and I’m staying with it. I’m very happy with the price and security they provide. I would definitely recommend!
Written by a customer while visiting webroot.com
Posted by: C Miller
Verified Purchase:Yes
I cant get it to download. Ive tried several times. It still says my subscription is expired
Written by a customer while visiting webroot.com
Posted by: Liz AA
Gender:Female
Verified Purchase:Yes
Last week I tried to use computer and couldn’t use it because the computer has a virus.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Posted by: Big Lakes
from Highlands, TX
Verified Purchase:Yes
Webroot Secure protects my computers and devices securely
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting webroot.com
Customer Rating
4
protection.
on March 26, 2024
Posted by: colman
I would of liked to know when a security scan is made on my computer.
Written by a customer while visiting webroot.com