Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,423 Reviews)
Rating breakdown 9,423 reviews
5 Stars
5,515
4 Stars
1,313
3 Stars
701
2 Stars
411
1 Star
1,483
71%of customers recommend this product.
(
866 out of
1,224)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: ltann
from california
Verified Purchase:Yes
long time customer as always easy to renew nice deal reup offers and no worries knowing that we are covered
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: John Del
from Breaux Bridge, LA.
Verified Purchase:Yes
very easy to use, very easy to pay, very fast to renew
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Tiny Dancer
from Kansas
Verified Purchase:Yes
I have found WEBROOT to be and to take care of everything they promised!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Rox2023
from Southwest FL
Verified Purchase:Yes
It's a great product. I've been using for probably 5 years now and really like it!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: lisa144
Verified Purchase:Yes
i purchased and renewed my account and my webroot says expired still after I put in the account key code. Now callled your office and cant get a representative and your automated service jus tells me to renter the key code again??
Response from webroot.comBy Deep, OpenText, July 19, 2023
I apologize for the inconvenience you're facing with the activation code. When you open the interface and click on the "my account" cog wheel on the bottom right does it show the keycode that you just purchased? If not all you need to do is copy it in there and it will activate.
We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Thanks!
We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Thanks!
Written by a customer while visiting webroot.com
Posted by: Anonymous
from Europe
Verified Purchase:Yes
Very efficient solution for personal computer owners, recommendin※ it...
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: K D Hollis
from Lufkin, TX
Verified Purchase:Yes
Works seamlessly in the background, once you get past the install and connectivity issues. Takes a while to reach a human being for technical support.
I would recommend this to a friend!
Response from webroot.comBy Deep, OpenText, August 1, 2023
We're sorry to hear that you're experiencing issues with our product, and we apologize for any inconvenience caused. We take customer feedback seriously, and we'd like to learn more about the specific problem you're facing. Please provide us with more details regarding the issues you're encountering, including any error messages or steps to reproduce the problem to our team at https://www.webroot.com/us/en/support/contact Your satisfaction is our priority, and we appreciate your feedback as it helps us improve our products and services. Thanks
Written by a customer while visiting webroot.com
Posted by: Isiobi
from Maryland
Verified Purchase:Yes
Good this is a nice service i initially did not know how to load it so i paid two times
I would recommend this to a friend!
Written by a customer while visiting webroot.com