Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,423 Reviews)
Rating breakdown 9,423 reviews
5 Stars
5,515
4 Stars
1,313
3 Stars
701
2 Stars
411
1 Star
1,483
71%of customers recommend this product.
(
866 out of
1,224)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Qwerty
from USA
Verified Purchase:Yes
Always feel like I can leave the stress of things going wrong to Webroot. Like there is a security guard watching out for any shenanigans.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Anonymous
from Naples Florida
Verified Purchase:Yes
having a hard time installing to my computer via the Webroot portal.
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 11, 2023
Thank you for choosing our product! We understand that getting started can sometimes be confusing, but don't worry, we're here to help. To assist you effectively, please provide us with more information about the product you purchased and the specific areas you need assistance with by going to https://www.webroot.com/us/en/support/contact we'll be happy to provide the necessary guidance
Written by a customer while visiting webroot.com
Posted by: Seabart
from De
Verified Purchase:Yes
Hard to uninstall get a hold of support would not recommend beware of web root
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 11, 2023
We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com
Posted by: Bob B.
from Buckeye state
Verified Purchase:Yes
Great security protection. I don’t have to worry when I surf.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Sam Rugh
from Pennsylvania
Verified Purchase:Yes
It was not an easy purchase. It was a real dog and pony show& way too complicated
I would recommend this to a friend!
Response from webroot.comBy Deep, OpenText, July 13, 2023
We're sorry to hear that you're experiencing issues with our product, and we apologize for any inconvenience caused. We take customer feedback seriously, and we'd like to learn more about the specific problem you're facing. Please provide us with more details regarding the issues you're encountering, including any error messages or steps to reproduce the problem to our team at https://www.webroot.com/us/en/support/contact Your satisfaction is our priority, and we appreciate your feedback as it helps us improve our products and services. Thanks
Written by a customer while visiting webroot.com
Posted by: UserHC
Verified Purchase:Yes
It seems adequate as a security system but accounting needs some help. I'm still getting notices that my subscription has expired and I renewed it last month. These notices are aggravating.
Written by a customer while visiting webroot.com
Posted by: DoctorPaddy
from New York State
Verified Purchase:Yes
I have had Webroot on my computer for years. Renewal was easy and at a great price.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Melissa F
from Colorado
Verified Purchase:Yes
Super easy and good customer service, and three devices..
I would recommend this to a friend!
Written by a customer while visiting webroot.com