Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,423 Reviews)
Rating breakdown 9,423 reviews
5 Stars
5,515
4 Stars
1,313
3 Stars
701
2 Stars
411
1 Star
1,483
71%of customers recommend this product.
(
866 out of
1,224)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Customer Rating
2
Would not load on my tablet.
on March 10, 2023
Posted by: Rebeca
I tried putting the mobile app on my tablet. After installing the app it told me to log in, but it wouldn't accept my login information. I sent an email to find out what to do, but never got a response. What good is it, if it doesn't work or accept your login info. I had to remove it from my app and ended putting Look out on my tablet for security. Mobile app doesn't work. I have webroot on both of my PC desktops, and I love it. I thought, since my subscription was good for 5 devices that I would load it onto both of my tablets, but as I wrote above, the mobile app is less to be desired.
Response from webroot.comBy Community, March 13, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Never an issue
on March 11, 2023
Posted by: Gatorman
When a product like this is so good that it sits in the background and you hardly ever notice its there. Seems counterintuitive but if you never have any issues then the product works.
No issues = 😁
No issues = 😁
Written by a customer while visiting webroot.com
Posted by: JW BALL
from SAN DIEGO, CA
Verified Purchase:Yes
TERRIBLE ONLINE SERVICE AND ACCESSING PORTALS! HAD TO REPURCHASE(!!!) SAME APP THREE TIMES BEFORE THE PASSWORD OR RECOVER PASSWORD LINKS WOULD ACTUALLY FUNCTION AND ALLOW DOWNLOADING OF "RENEWED" COPY OF APP TO NEW IPAD. TERRIBLE!!!
No, I would not recommend this to a friend.
Response from webroot.comBy Community, March 17, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: DocWhoSan
from Bronx, NY
Verified Purchase:Yes
Very simple to install once you get passed the initial purchase. If you have to install on another device, you just sign into the account. Easy!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: ThatguyMike
from Tx
Verified Purchase:Yes
Quality product that offers the protection I can trust and need.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: jamesrose
from San Francisco, CA
Verified Purchase:Yes
i have not been without webroot seureanywhere for several years now. it has saved me a couple of times
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Anonymous
from Ontario, Canada
Verified Purchase:Yes
Thank you
sincerely, Anthony
When something is working great, you keep it working for you. Webroot works great.
sincerely, Anthony
When something is working great, you keep it working for you. Webroot works great.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Riverrat
from South Bend, IN
Verified Purchase:Yes
I had so much trouble installing it I about lost my mind. That would be the only reason I'm not giving it five stars. Finally got it to work!
I would recommend this to a friend!
Written by a customer while visiting webroot.com