Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4 out of 5
4
(9,427 Reviews)
Open Ratings Snapshot
Rating breakdown 9,427 reviews
5 Stars
5,516
4 Stars
1,313
3 Stars
703
2 Stars
412
1 Star
1,483
71%of customers recommend this product. 
(
866 out of 1,224
)
Best Buy Privacy Policy
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Customer Rating
5 out of 5
5
There is a program disc for Webroot Security.
on January 24, 2023
Posted by: Howler
from Ohio
Verified Purchase:Yes
I was happy to receive the program disc so I could install this update to my other units. Thanks.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
4 out of 5
4
Lag in update to computer
on January 25, 2023
Posted by: DWatt
from Oakland CA
Verified Purchase:Yes
I kept getting notices to renew for two weeks after the actual renewal date! Annoying, but OK now!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Computer virus protection
on January 28, 2023
Posted by: PeGe
from NY
Verified Purchase:Yes
Good protection for computer. Good company to deal with.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Failure to install!!!
on January 29, 2023
Posted by: g. zug
from Springfield VA
Verified Purchase:Yes
Doesn't do me any good when I cannot install it because the existing, but expired Webroot continue to pop up even when I have uninstall prior to attempting to install my newly Webroot.
Also your website Help desk is of absolutely no help!!!
No, I would not recommend this to a friend.
Response from webroot.comBy CommunityJanuary 30, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Lack of Support
on January 29, 2023
Posted by: Ranger John
from Las Vegad
Verified Purchase:Yes
I am unable to get ant help support; I leave my contact information and never get a call back.
No, I would not recommend this to a friend.
Response from webroot.comBy CommunityFebruary 9, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
RegrettingThisDecision
on January 31, 2023
Posted by: Anonymous
Verified Purchase:Yes
I want my money back. The new system is to me, horrible.
No, I would not recommend this to a friend.
Response from webroot.comBy CommunityFebruary 9, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
4 out of 5
4
so fsr so good
on January 31, 2023
Posted by: marksh
well all i can say is that it seems to work, and no problems thus far. so far so good.
Written by a customer while visiting webroot.com
Customer Rating
2 out of 5
2
Renewal
on January 31, 2023
Posted by: Karen’s Not Happy
Verified Purchase:Yes
I trust Webroot, however, the renewal process this year was terrible. I paid for my new year last week and still get notifications that my subscription is expired. It looks like it is scanning regularly, but this is disconcerting.
Response from webroot.comBy CommunityFebruary 9, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
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