Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,427 Reviews)
Rating breakdown 9,427 reviews
5 Stars
5,516
4 Stars
1,313
3 Stars
703
2 Stars
412
1 Star
1,483
71%of customers recommend this product.
(
866 out of
1,224)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Old Frustrated Guy
from Fort Collins, CO
Verified Purchase:Yes
I am not a computer geek. I am an 80 year old man with minimum computer skills. I have no desire to spend my remaining days trying to figure out how to load this program. What a pain in the butt your instructions are.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, January 17, 2023
Thank you for your feedback! Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Coach3
from North Carolina
Verified Purchase:Yes
I have used Webroot for a number of years with great results....never an issue !
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: DeanRO
from Harrisburg
Verified Purchase:Yes
This product is charging me more than once a year and it is not properly installed. It keeps asking me to sign up and buy as my time is up l. I am not even sure it is working properly. The directions are not clear on how to renew and install… but you keep taking my money. Help?
No, I would not recommend this to a friend.
Response from webroot.comBy Community, January 17, 2023
Sorry to hear you’ve had a poor experience - Please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com
Posted by: Betschind
from Baltimore MD
Verified Purchase:Yes
Renewal notice continues to come up despite purchase
No, I would not recommend this to a friend.
Response from webroot.comBy Community, January 23, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Mittensh1
from Henderson, NV
Verified Purchase:Yes
The first time I logged in after installing it, I got a blue screen. Computer died. Thanks for nothing!
No, I would not recommend this to a friend.
Response from webroot.comBy Community, January 23, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: The mrwally
Verified Purchase:Yes
Download would no execute as stared tried multiple times
No, I would not recommend this to a friend.
Response from webroot.comBy Community, January 30, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Garry G
from Central USA
Verified Purchase:Yes
Sharon Jo my beautiful bride thought we should use some kind of malware protection. When I searched around WEBROOT always showed up in the big reviews about security. We have used it for our laptop for over two years now.
NO problems / NO trouble / GOOD PRODUCT
NO problems / NO trouble / GOOD PRODUCT
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Amy N
from Nebraska
Verified Purchase:Yes
The product did not rid my computer of a virus/malware, Baron Search Marquis. That is why I bought the product.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, January 30, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com