Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,427 Reviews)
Rating breakdown 9,427 reviews
5 Stars
5,516
4 Stars
1,313
3 Stars
703
2 Stars
412
1 Star
1,483
71%of customers recommend this product.
(
866 out of
1,224)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: rgro
from maryland
Verified Purchase:Yes
Too many steps to log in and get downloaded and then trying to sell additional programs. Not cool
Response from webroot.comBy Community, December 1, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: M Osborne
from Michigan
Verified Purchase:Yes
The security app seems to work fine and I've used Webroot for several years, BUT it supposed to cover 3 devices and I had to pay a second time in order to get my third device covered. I'll be shopping elsewhere when this year of service ends for sure.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, December 1, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Joe heape
Verified Purchase:Yes
Great experience and very trustworthy protection. Will use this product again and again!!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Steve Huggins
Verified Purchase:Yes
I have terminated Webroot. Could not download. Moved on to a competitor. I am requesting a Credit on my Bank Card
No, I would not recommend this to a friend.
Response from webroot.comBy Community, December 1, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Burnie
from Idaho
Verified Purchase:Yes
i have always use webroot for years and good support and never any issues
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Cross
from New York State
Verified Purchase:Yes
I can't figure out how to install it. It seems to be working, but I keep getting messages to renew and install. The disc came and that is also no assistance in the installation.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, December 6, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
2
Okay
on December 3, 2022
Posted by: lucillemagill
Not as good as Norton but I am stuck for 2 yrs before I get my Norton. Was told over and over Norton was making computer slow. Nope, computer still as bad as ever.
Response from webroot.comBy Community, December 6, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: M Valaperta
Verified Purchase:Yes
I have subscribed to Webroot for years and in the past automatic renewals have been efficient and easy. This year renewal process was not automatic. It was confusing and certainly not intuitive! It was time wasting and frustrating!
No, I would not recommend this to a friend.
Response from webroot.comBy Community, December 6, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com