Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,427 Reviews)
Rating breakdown 9,427 reviews
5 Stars
5,516
4 Stars
1,313
3 Stars
703
2 Stars
412
1 Star
1,483
71%of customers recommend this product.
(
866 out of
1,224)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Anonymous
Verified Purchase:Yes
Webroot has not helped me to download the new disc.
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Posted by: Lali
Verified Purchase:Yes
I thought I renewed my subscription. Then you sent a disc but there is no place for a disc on my computer. Am I protected?
Response from webroot.comBy Community, August 9, 2022
Thanks for reaching out to us. Please contact our Consumer Sales Team at your earliest convenience so they can assist with your product renewal or answer any related questions. Call us at: 1-866-612-4227 M-F 7am−6pm MT. Or send us an email: wr-customersales@opentext.com
Written by a customer while visiting webroot.com
Customer Rating
1
Can’t get it to work
on August 6, 2022
Posted by: Jaeger
I cannot get the software to work. It’s loaded but will not boot up
Response from webroot.comBy Community, August 9, 2022
Sorry to hear you’ve had a poor experience - Please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com
Posted by: John 1320
from Michigan
Verified Purchase:Yes
Easy to use and not a resource hog. Loaded it on three computers quickly and with no issues
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Optionsman
Verified Purchase:Yes
I needed to reenterr all of my favorites plus now my printer will not work.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, August 11, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: mtlhd1955
from Cabot, AR
Verified Purchase:Yes
Buying & reactivating it was the easy part. Now you keep sending me e-mails saying I haven't installed it, when in fact I have. Both of my computers show that I have 344 days left on my Webroot Account. Hopefully you will get your act together and quit spamming me.
I would recommend this to a friend!
Response from webroot.comBy Community, August 19, 2022
I’m sorry to hear you’ve had some issues with auto renewal. If you’d like to opt out of the auto-renewal, please use the following link: https://www.webroot.com/us/en/auto-renewal-optout
Written by a customer while visiting webroot.com
Posted by: SJ Foxworth
from Midland, GA
Verified Purchase:Yes
I started using Webroot a number of years ago. We cover our devices and receive excellent service.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: geo. bell
from southwest Michigan
Verified Purchase:Yes
i bought this because it works it works it works it
I would recommend this to a friend!
Written by a customer while visiting webroot.com