Great security for my computer! Price is right for quality virus and malware protection. East to download and they sent me a backup disk as well. Very happy with my purchase of Webroot.
It’s impossible to download. I keep getting emails that I haven’t installed it. No place to put the new key. I don’t know if it’s active or not. My computer tech installed it the first time and I have no idea if it’s working. I do know I paid for it but beyond that not a clue
No, I would not recommend this to a friend.
Response from webroot.comBy Community, July 5, 2022
Sorry to hear you’ve had a poor experience - Please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
I love webroot, however, my one complaint is I am signed up, paid for and even had geek squad check to make sure it was running yet I am still receiving emails that my webroot is expired. Pretty frustrating! Please fix!
The app itself is good, but the instructions to exe were below standard. when I tried to install I kept being taken back to upgrade my service and wasn't sure if the install took or not. Then I kept getting emails stating I needed to renew even though I already had, which made me unsure if I had installed via the download or not. I then tried with the CD that was sent to me and the same issue happened. It appears to be installed as it indicates a recent scan.
Response from webroot.comBy Community, July 22, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact