Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,433 Reviews)
Rating breakdown 9,433 reviews
5 Stars
5,521
4 Stars
1,313
3 Stars
703
2 Stars
412
1 Star
1,484
71%of customers recommend this product.
(
866 out of
1,224)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: David forget it
Verified Purchase:Yes
Keep getting “Thank you” emails fo renewing and then ones that say I’m not finished. I don’t know if I’m covered or not. They did hit my cc so I’m assuming I’m covered.
Response from webroot.comBy Community, May 2, 2022
I imagine you are fully covered but if you want peace of mind, you can contact our support team: Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Ray Purtee
Verified Purchase:Yes
Why would you bill me again I already had this on my PC
Response from webroot.comBy Community, May 2, 2022
I'm sorry to hear you got billed twice. Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: RGF4
from North Carolina
Verified Purchase:Yes
I truly like Webroot and have used it very many years. I gave ot 4 stars because several months ago they abruptly cancelled me and I had to start aagin. There was no reasoning and now I don't know why they are welcoing me as a new user.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: TammyMBM
from NC
Verified Purchase:Yes
Thought it was a digital download. We can’t use a disc. We have no where to put it. So we paid for something we can’t use at all.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, May 2, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Frank50
from Utah
Verified Purchase:Yes
My keycode won’t load. I keep getting an error message saying my keycode is invalid.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, May 2, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Unhappy user
Verified Purchase:Yes
It's not secure as you claim because it allows viruses into my computer.
Response from webroot.comBy Community, May 2, 2022
I'm sorry you've experienced a virus infection - Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Mr. In between
Verified Purchase:Yes
I'm still having problems. Getting secure anywhere on my android phone. It would not take my user name and password. Can I get some support help please.
Response from webroot.comBy Community, May 2, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Susan in Texas
Verified Purchase:Yes
Webroot works so quietly in the background I sometimes forget it’s there. I’m a gamer and Webroot doesn’t cause any lag. Great product!
I would recommend this to a friend!
Written by a customer while visiting webroot.com