Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,433 Reviews)
Rating breakdown 9,433 reviews
5 Stars
5,521
4 Stars
1,313
3 Stars
703
2 Stars
412
1 Star
1,484
71%of customers recommend this product.
(
866 out of
1,224)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: tvirga
Verified Purchase:Yes
The process to renew is a nightmare. The program was never dowloaded
Response from webroot.comBy Community, March 29, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
In Good Hands!
on March 27, 2022
Posted by: Ricky Dean
First let me say- 'Purchase Webroot from 'Webroot', not a third party. I found that out the hard way! I am happy with Webroot, it's fast, easy and convenient! Every now and then something comes up from the net on my computer that needs to be removed, Webroot does it quickly and effortlessly! I recommend 'Webroot'!
Written by a customer while visiting webroot.com
Posted by: Anonymous
Verified Purchase:Yes
I would have given this a better review but you cannot seem to get rid of the pop-up that I get every time I open my computer telling me that my Webroot needs renewed.
Response from webroot.comBy Community, March 29, 2022
This problem can usually be fixed by uninstalling and then reinstalling Webroot. If you need assistance with that, please visit this knowledge base article (https://answers.webroot.com/Webroot/ukp.aspx?pid=12&app=vw&vw=1&solutionid=3925) or reach out to our support team: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Complete Protection
on March 28, 2022
Posted by: Gary A
We've been using Webroot for 5 or 6 years. Not once, have we had any problems such as viruses. Can't imagine there's anything out there that is more dependable.
Written by a customer while visiting webroot.com
Posted by: James Sibbring
Verified Purchase:Yes
Signing up is not for older people who are not computer savvy. Maybe there’s not enough computer ignorant people left for it to be profitable for you to have a phone # with a person to talk to. If that’s the case then I understand
Response from webroot.comBy Community, March 29, 2022
Please reach out to our support team via one of our phone numbers found here: http://webroot.com/us/en/support/home-contact
We are available over the phone Monday-Friday 9am-5pm Mountain time.
We are available over the phone Monday-Friday 9am-5pm Mountain time.
Written by a customer while visiting webroot.com
Customer Rating
5
Protection in the Universe.
on March 29, 2022
Posted by: Anonymous
I am so grateful to Webroot for securing my information. I cannot imagine being without your services which have proven to be excellent and trustworthy.
Written by a customer while visiting webroot.com
Customer Rating
5
Very Good Protection
on April 1, 2022
Posted by: JohnnJ
I m not a computer geek. But, I really like this from Webroot. My brother got me started with Webroot several years ago. What I have is probably overkill but I have never had an issue with virus's or the other garbage on the web, since using it. It is simple to install and use. And, doesn't bog my computer down. Does the job for me.
Written by a customer while visiting webroot.com
Posted by: SkeeZix
from Xenia, Ohio
Verified Purchase:Yes
A very reliable company. Very helpful when you run into problems
Written by a customer while visiting webroot.com