It was a pleasure to speak to your tech support. Very helpful! So nice that they speak English! Would like renewal online to be a little more user friendly
Written by a customer while visiting webroot.com
Customer Rating
5
Really delivers excellent internet protection
on March 1, 2022
Posted by: Jacqmlyon
Very pleased with Webroot. It provides all around protection for my iMac computer at a reasonable price.
Written by a customer while visiting webroot.com
Customer Rating
1
Didn't stop a serious invasion.
on March 1, 2022
Posted by: Hrocky
Now have to take the desk top in for cleaning and repair.
Response from webroot.comBy Community, March 7, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
MY DESKTOP IS EVEN WORSE : FREEZES EDGE BROWSER-- NOT RESPONDING / SCREEN GOES WHITE TOUCH SCREEN DOES NOT MOVE UP / DOWN / TOUCH SCREEN JUMPS TO GIANT IN MY FACE AND I CANT SEE WHAT I NEED / THEN IT JUMPS TO UNSOLICITED ADS TABS WILL NOT OPEN --NO INTERNET CONNECTION APPROX 4-7 TIMES A WEEK -- EDGE--NOT RESPONDING /// I MUST RESTART EVERY 30 MINNUES /// IF I LEAVE DESKTOP FOR 3 HOURS I MUST RESTART IF I HIT BACKSPACE IT DELETES SENTENCES !!!!! I AM INSANE FROM AGGRAVATION ------------CANT MAKE IT FUNKSHUN NORMALLY
Response from webroot.comBy Community, March 7, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
I ordered online but already had a subscription and I text Webroot and followed the refund instructions. With no hesitation what so ever my refund was in my bank within 24 hours. I would give them a TEN (10) STAR RATING, if I could.
Written by a customer while visiting webroot.com
Customer Rating
1
FIRST TIME DISAPPOINTMENT
on March 3, 2022
Posted by: Longtime User
I've used the software for years, but latest download has been very disappointing. Not sure what's going on.
Response from webroot.comBy Community, March 7, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Year after year I renew with Webroot. Recommended upon purchase of my HP by trusted Geek Squad. Easy to renew and download no hassles. Visible Scans and reports upon their completion, of which, I always review lending trust to Webroot's scans and content with its' presence on my HP. Webroot SA makes me feel that my HP is protected against malware.