Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,433 Reviews)
Rating breakdown 9,433 reviews
5 Stars
5,521
4 Stars
1,313
3 Stars
703
2 Stars
412
1 Star
1,484
71%of customers recommend this product.
(
866 out of
1,224)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: hiiii
from Ca
Verified Purchase:Yes
i can’t open the program and there’s no refunds so i just wasted money on a year’s subscription
No, I would not recommend this to a friend.
Response from webroot.comBy Community, February 17, 2022
Please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com
Posted by: DPL Project
Verified Purchase:Yes
Support is impossible to get a hold of on the phone
Don’t waste your money I don’t think it works anywa
Response from webroot.comBy Community, February 17, 2022
Perhaps you are calling them outside of office hours. Please reach out to them via email here: https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com
Posted by: Frustrated Customer
from Ontario Canada
Verified Purchase:Yes
Signing up and taking my money was easy. Trying to download your product was a nightmare!! Tried numerous times and contacted your tech support 3 times to finally get it done!!! If you want any more of my business you have to make it more customer friendly!!!!
No, I would not recommend this to a friend.
Response from webroot.comBy Community, February 17, 2022
Thank you for the feedback - I'm glad you were able to figure it out with the help of our support team!
Written by a customer while visiting webroot.com
Posted by: Roamin
from Europe
Verified Purchase:Yes
The price Webroot charge for renewal is RIDICULOUS
Response from webroot.comBy Community, February 17, 2022
Sorry you feel that way! Please reach out to our sales team to see if they have discounts available: https://www.webroot.com/us/en/about/contact-us
Written by a customer while visiting webroot.com
Customer Rating
5
Switched to Webroot several years ago
on February 14, 2022
Posted by: Earl6
Tried two different name brand antivirus programs. Had virus that caused me to have to erase all information and reinstall on one computer and the other computer was so bad had to purchase new computer. Since using webroot the last few years have not had ANY virus penetrate security. Very happy with program.
Written by a customer while visiting webroot.com
Posted by: Very unhappy customer.
Verified Purchase:Yes
I can’t get the program to open. I bought it and can’t use it.
Response from webroot.comBy Community, February 17, 2022
Sorry to hear you're having trouble using Webroot! Please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com
Posted by: Rudy E.
from GR, Michigan
Verified Purchase:Yes
I have been using Webroot for over 4 years and their commitment to internet security is great. I will definitely continue using them with all my computers.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Gibb
from Iowa
Verified Purchase:Yes
Just set up WebRoot last week on PC. A bit confusing due to being installed before and now expired and extending the term. Now today the laptop is having issues and will not start up properly. Never had a problem before with PC which is not used very often. Hopefully I can get it going again.
Response from webroot.comBy Community, February 17, 2022
Sorry to hear you're having some issues since installing Webroot! Please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com