Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,433 Reviews)
Rating breakdown 9,433 reviews
5 Stars
5,521
4 Stars
1,313
3 Stars
703
2 Stars
412
1 Star
1,484
71%of customers recommend this product.
(
866 out of
1,224)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Violet Gooden
from norman, okla
Verified Purchase:Yes
i like it but wish it was some how easier to update after i renew.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: chrisy littlejohn
Verified Purchase:Yes
im not sure its all the way downloaded is there a link i can go there
Written by a customer while visiting webroot.com
Customer Rating
2
Not confident it works
on February 6, 2022
Posted by: Stev1n
My computer suffered malware attack from a fraudulent site and Webroot did nothing to stop this. Also I'm not confident it stops hackers from spying on me.
Response from webroot.comBy Community, February 7, 2022
I'm sorry to hear you've had a malware infection. Please reach out to our support team so we can get it all patched up for you: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Lori S
Verified Purchase:Yes
Not an easy install. How it works remains to be seen, but it was VERY frustrating to get the software update to work!
Response from webroot.comBy TylerM, Webroot, February 8, 2022
Hi Lori,
I'm sorry you had issues getting us re-installed. There is no "software update" as we're cloud based and every installation is running the latest protections. We also give regular summary updates to let you know what of what we've protected since being installed. If you feel that there is still an issue you would like help with we're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
https://www.webroot.com/us/en/support/contact
Thanks!
I'm sorry you had issues getting us re-installed. There is no "software update" as we're cloud based and every installation is running the latest protections. We also give regular summary updates to let you know what of what we've protected since being installed. If you feel that there is still an issue you would like help with we're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
https://www.webroot.com/us/en/support/contact
Thanks!
Written by a customer while visiting webroot.com
Posted by: Collabrity
Verified Purchase:Yes
unnecessarily hard to install. you have to go into the account which is also exasperating to set up.
Response from webroot.comBy Community, February 9, 2022
If you're having trouble installing the software, please reach out to our support team: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: PJClover
from West Michigan
Verified Purchase:Yes
Works as well as any on the market. Easy to purchase, easy to install, easy to use. Price was right also.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Khola
Verified Purchase:Yes
I purchased one year Subscription and it's not working and it keeps asking me to purchase one every time I log in to my laptop. I was charged the full amount.
I would recommend this to a friend!
Response from webroot.comBy Community, February 17, 2022
Please contact support: https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com
Posted by: Jessenia
Verified Purchase:Yes
100% recommended. My laptop was super slow this fixed the problem!
Written by a customer while visiting webroot.com