Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,404 Reviews)
Rating breakdown 9,404 reviews
5 Stars
5,503
4 Stars
1,311
3 Stars
699
2 Stars
411
1 Star
1,480
71%of customers recommend this product.
(
865 out of
1,222)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Customer Rating
5
Happy Happy Happy
on October 16, 2017
Posted by: Dremily
Webroot has provided the best security I have been able to find. It even cleaned up my college student's computer :) I use it on personal computers and my business laptop.
Written by a customer while visiting webroot.com
Customer Rating
4
Good enough I keep using it
on October 16, 2017
Posted by: beanthere22
The product does a really good job of keeping bad things away from my system. Wish the user portal was a little (a lot) more user friendly, but I don't get into my account that often.
Written by a customer while visiting webroot.com
Posted by: Ginger
I was introduced to Webroot when I purchased my first home computer in 2007. I've never had a problem -- yes, I knocked on wood -- and have recommended it to friends. After 10 years, it would take a lot to convince me to change. Thanks, Webroot team.
Written by a customer while visiting webroot.com
Posted by: Pogofan
This is a great product available in a time of huge hacks. Stay protected.
Written by a customer while visiting webroot.com
Customer Rating
4
Problems
on October 19, 2017
Posted by: Don71
My wife is still getting notifications that her account will expire soon. I renewed it through Best Buy Geek Squad and they said that it would renew automatically but it has already renewed and she is still getting the notifications.
Written by a customer while visiting webroot.com
Customer Rating
4
Great Value for the Price
on October 20, 2017
Posted by: JByram
I bought this product based on good reviews and the fact that you can load this program on three devices. It also seemed to have all of the features that I wanted. So far, so good. The program scans frequently and has not given me any problems. This is my first review of the product. If I have any problems, I will be back with another review.
Written by a customer while visiting webroot.com
Customer Rating
5
webroot
on October 22, 2017
Posted by: james
I've been using your product for approx 8 months now. Its fast, light and has kept my system clean
Written by a customer while visiting webroot.com
Customer Rating
3
webroot verses malware bytes
on October 23, 2017
Posted by: Myron
I used webroot first every morning, then I use Malware bytes. Well Webroot shows nothing found, but then Malwarebytes shows 324 pup files found and quarantined them, I thought Webroot was supposed to show malice software also. I'm not sure if Webroot is doing what it is supposed to do.
Response from webroot.comBy Josh P., Online, October 30, 2017
Webroot does not scan for cookies as we do not find them to be harmful whereas MalwareBytes does. Having different results when using two competing solutions is to be expected.
If you believe there is a threat on your system that the regular scan is not addressing, please contact our Customer Support Team and they'll be glad to take care of it on your behalf.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
If you believe there is a threat on your system that the regular scan is not addressing, please contact our Customer Support Team and they'll be glad to take care of it on your behalf.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com