Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,438 Reviews)
Rating breakdown 9,438 reviews
5 Stars
5,525
4 Stars
1,313
3 Stars
703
2 Stars
412
1 Star
1,485
71%of customers recommend this product.
(
867 out of
1,225)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Big JR
from New York
Verified Purchase:Yes
I’ve been using Webroot for 10 years both on campus and at home and my laptop has been trouble free.
Written by a customer while visiting webroot.com
Posted by: who ever
from Tennessee
Verified Purchase:Yes
Can't download it and no number to call for tech support !!
No, I would not recommend this to a friend.
Response from webroot.comBy TylerM, Webroot, January 28, 2022
Hello, I'm sorry you are having issues with our product.
We're more than happy to help you by reaching out to our free support through a ticket or over the phone.
https://www.webroot.com/us/en/support/contact
Thanks!
We're more than happy to help you by reaching out to our free support through a ticket or over the phone.
https://www.webroot.com/us/en/support/contact
Thanks!
Written by a customer while visiting webroot.com
Posted by: AJDub
from McHenry, IL
Verified Purchase:Yes
As far as I can tell, Webroot is ok. I really don't know anything about computers or antivirus protection, so couldn't really tell you if it's working. It was easy to renew. I do still get annoying pop ups from McAfee telling me my antivirus is expired and to renew even when I never had McAfee installed on my laptop. Don't know why that's happening and why Webroot doesn't Root that out.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Bernard
from France
Verified Purchase:Yes
Easy and efficient solution to protect my computer
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: J.T.C.
from Tampa Fl
Verified Purchase:Yes
Webrooot sent me a cd that won't do anything. I also am continuing to get pop up messages about needing to renew.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, February 1, 2022
Sorry to hear you’ve had a poor experience - please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
Written by a customer while visiting webroot.com
Customer Rating
5
Good Security
on January 30, 2022
Posted by: TRONql
from Torrance, CA
I have been using this internet security for a long time. Even for 1 year a time it saves me some money & for renewal. Glad it also works on my Galaxy S8 as well because it's Android.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Linds
from Biloxi Ms
Verified Purchase:Yes
I canNOT use the disc my laptop does not have a disc player. So now what do I do?
Response from webroot.comBy Community, February 1, 2022
Luckily you don't need the disc! You can download the unactivated version of Webroot here: https://www.webroot.com/us/en/home/products/wsa-installer-download
And then you just put in the subscription code that's included in your box under the "my account" section of the software.
And then you just put in the subscription code that's included in your box under the "my account" section of the software.
Written by a customer while visiting webroot.com
Posted by: Barbara Rippee
Verified Purchase:Yes
You charged my credit card three times but they have removed two duplicate charges. Now I keep receiving notices to renew with the only options beinf Renew or Cancel. Please stop these messages.
Response from webroot.comBy Community, February 7, 2022
I'm sorry to hear your renewal process has been difficult. Please reach out to support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com