Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,438 Reviews)
Rating breakdown 9,438 reviews
5 Stars
5,525
4 Stars
1,313
3 Stars
703
2 Stars
412
1 Star
1,485
71%of customers recommend this product.
(
867 out of
1,225)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Posted by: Barefoot
Verified Purchase:Yes
At first it worked good. It stopped working in a week. I paid 50 bucks for something that quit working in a week.
Response from webroot.comBy Community, February 1, 2022
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: MCHD
from Alberta
Verified Purchase:Yes
Easy to install. Seems to do a good job so far. Recommend to me by a computer specialist I trust.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
1
Disk replacement - double payment - returned.
on January 17, 2022
Posted by: Anonymous
Verified Purchase:Yes
I thought I had webroot online and was paid up for the tool. Your note said I needed to re-purchase it so I did. Yet it didn’t show up on my computer that it was installed so I sent a payment in again and yet it still is not up I receive now two of your disks one of which I returned to you because in the mail it came it had almost a hole all the way through it. I took it to the post office to send back to y’all. I would appreciate a reduction of my double cost and a phone # I can use to contact you if another ? arises. Thank you very much. Herbert Koonce
Response from webroot.comBy Community, February 1, 2022
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Lisas
from Wisconsin
Verified Purchase:Yes
Very confusing. I keep getting emails to nuy but i already paid for another year. I have no idea how to get it to my other computers.
Takes the money very easily but hard to understand how to down load
Takes the money very easily but hard to understand how to down load
No, I would not recommend this to a friend.
Response from webroot.comBy Community, February 1, 2022
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
No kindles
on January 20, 2022
Posted by: Debby
I paid o have coverage for 3 devices, and all I have is coverage for 1. Not able to use on my kindles, as you advertised
Response from webroot.comBy Community, February 7, 2022
It depends which version of kindle you are using, but modern kindle fire devices should be compatible with the following software: https://play.google.com/store/apps/details?id=com.webroot.wms&hl=en_US&gl=US
Written by a customer while visiting webroot.com
Posted by: Tess000001
Verified Purchase:Yes
Webroot is fine...The subscription renewal is darn near impossible. Way to complicated.
Written by a customer while visiting webroot.com
Posted by: Adam P
Verified Purchase:Yes
Have had this service for a couple of years and have not had any problems. Definitely recommend it for the ease of use, reliability, and decent price.
Written by a customer while visiting webroot.com
Posted by: Alex1
from Naperville, il
Verified Purchase:Yes
Junk................................................
No, I would not recommend this to a friend.
Response from webroot.comBy Community, February 7, 2022
I'm sorry to hear you weren't satisfied with our product. I hope you find a service that works better for you!
Written by a customer while visiting webroot.com