Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,404 Reviews)
Rating breakdown 9,404 reviews
5 Stars
5,503
4 Stars
1,311
3 Stars
699
2 Stars
411
1 Star
1,480
71%of customers recommend this product.
(
865 out of
1,222)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Customer Rating
4
Work but only partially .
on April 22, 2020
Posted by: Joeseph
I like the product but have issues with VPN not allowing me to go on many websites with my Andriod phone.
Response from webroot.comBy Community, April 24, 2020
I'm sorry to hear that you're having trouble using the VPN - I'd recommend reaching out to our support team for assistance with this: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
4
User Friendly and Top Notch
on April 25, 2020
Posted by: thewestcott
Webroot is excellent. I haven't had any issues. :)
Written by a customer while visiting webroot.com
Customer Rating
1
Secure keycode doesn't work
on May 12, 2020
Posted by: Mark Z
from DC
Gender:Male
I tried to install the product after a wile, everything was OK until the time to enter the code. When I try to do that it sad that code is invalid and to try again. I just unwrapped the package how is that possible. And yes I double check everything a couple of time.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from webroot.comBy Community, May 15, 2020
If you have an invalid keycode, please contact the retailer that you bought it from and report it as invalid. If they cannot help you, please contact Webroot support here: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
not happy with lack of feedback
on May 14, 2020
Posted by: Fluffy
I would like more transparency so I can see exactly what Webroot is doing to protect me and my information. I don't get feedback of any kind after Webroot performs a a scan. I also never receive a message to tell me a website is unsafe ans has been blocked. I should be notified when an action takes place.
Response from webroot.comBy Community, May 18, 2020
You can always export logs from your virus scans. If there is no malware found, however, there won't be much to report.
We appreciate your feedback! I'll let the product team know that there's a desire for more feedback, especially when a website gets blocked.
We appreciate your feedback! I'll let the product team know that there's a desire for more feedback, especially when a website gets blocked.
Written by a customer while visiting webroot.com
Posted by: desertyankee
from Watertown, NY
Gender:Male
Verified Purchase:Yes
Been a Webroot customer for over a decade - 4 machines - never and invasion so . . . what does that say?
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, November 14, 2024
Thank you for your feedback! We appreciate you renewing your subscription with Webroot and look forward to fulfilling all your internet security needs.
Written by a customer while visiting webroot.com
Posted by: OregonGreg
from OH
Gender:Male
Verified Purchase:Yes
I have had webroot for years and have had no cyber issues. My membership expired but once I realized it, I quickly rectified the situation.
No, I would not recommend this to a friend.
Quality
5
Value
4
Written by a customer while visiting webroot.com
Customer Rating
5
No Overhead
on September 3, 2017
Posted by: HMMM
I've installed Webroot on at least 10 PC's . Webroot is transparent and doesn't require a lot system resources. Very stable on Win 7, 8, 8.1 and very few false positives.
I highly recommend Webroot
I highly recommend Webroot
Written by a customer while visiting webroot.com
Customer Rating
5
Best internet security program I have found!
on September 4, 2017
Posted by: Holly
Webroot is easy to use and understand. I have it on my laptop and phone. I have not had any issues with it and when i need to re install it (computer had to be reset twice) it was very easy to do from their web page.
Written by a customer while visiting webroot.com