Customer reviews from webroot.com
Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Average customer rating
4
(9,427 Reviews)
Rating breakdown 9,427 reviews
5 Stars
5,516
4 Stars
1,313
3 Stars
703
2 Stars
412
1 Star
1,483
71%of customers recommend this product.
(
866 out of
1,224)
Customer Reviews for Webroot - SecureAnywhere Internet Security (3-Device) (1-Year Subscription)
Customer Rating
5
It's kind of like police work...
on June 16, 2019
Posted by: digitalzen
Cybersecurity is kind of like police work: it's hard to measure success in negative terms. Just as you can't quantify accurately a police organization's effectiveness in terms of crimes NOT committed, so is it hard to measure the effectiveness of antivirus and similar services -- at least without doing a lot of digging. Passive systems tend to work that way.
My bottom line is this; I've had no successful attacks that I know of on either my PC's or Android phones. I'm not getting a lot of alerts either, which is the way this kind of software is supposed to work since the nasties aren't supposed even to get to the hardware. I got a lot more alerts with my former system, and no better protection as far as I can tell.
I call it a win.
Written by a customer while visiting webroot.com
Customer Rating
1
I bought the wrong product
on June 16, 2019
Posted by: Monica
I have to login everyday on every device to activate the security. This is ridiculous. I want protection 24/7 and not have to think about. I shouldn't have bought this product.
Response from webroot.comBy Lara, Online Community Team, June 24, 2019
It sounds like SecureAnywhere may not be functioning properly. The best course of action would be to contact our Support Team by submitting a ticket https://www.webrootanywhere.com/servicewelcome.asp. They will be able to assist you to make sure that the software is working correctly.
Written by a customer while visiting webroot.com
Customer Rating
3
Protection seems to be working - would like to control updates
on June 17, 2019
Posted by: Jeff
The protection seems easy enough to use - I simply scan my computers after every use. I'm hoping they automatically update because I never see this happening. How do you update your virus definitions and why don't I have any control over when this happens?
Response from webroot.comBy Lara, Online Community Team, June 24, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
5
when nothing happens, you got it right
on June 18, 2019
Posted by: flummoxed
easy to install and then, VOILA, nothing unforeseen happens....just what you want from protection.
Written by a customer while visiting webroot.com
Customer Rating
4
Security seems fine. Still have a problem with unsolicited sites popping up
on June 18, 2019
Posted by: Jnewriver
I am not sure which Webroot product I have. My only issue at this point is that I get pop ups to unsolicited websites when I select a website I want to go to on Chrome. I do not seem to have the issue when use Firefox. Is there a setting I can use with Webroot that will block these pop ups. I do not know if they are a security problem, but they are a continuing annoyance. I hoped Webroot would spot the issue, determine how it infected by computer on Chrome and eliminated this from happening.
Written by a customer while visiting webroot.com
Customer Rating
5
That's the one ı was looking for...
on June 24, 2019
Posted by: kosti
I am very happy in using webroot products that is the one i was looking for..
Written by a customer while visiting webroot.com
Customer Rating
5
It's a great value for a good product
on June 25, 2019
Posted by: Tnorton712
I've tried all the end of iris's webroot I've been pretty happy with sometimes it gets a little bit too bossy for my computer but overall I've been happy with it and I love how you can stack license says on top of each other that was the determining factor for me
Written by a customer while visiting webroot.com
Customer Rating
5
Works seamlessly in the background
on June 25, 2019
Posted by: ChuckyBear
With Webroot Internet Security Plus, you will be protected at all times, and you don't even know it's there. I like that when you do a search or a website loads, the small icon to the right of the page bar, will give you a green check for good, and a yellow bar for a website that is not a trusted site. Just that easy. It's my choice for security software.
Written by a customer while visiting webroot.com