Customer reviews from webroot.com
Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Average customer rating
4.3
(3,752 Reviews)
Rating breakdown 3,752 reviews
5 Stars
2,667
4 Stars
417
3 Stars
225
2 Stars
106
1 Star
337
69%of customers recommend this product.
(
426 out of
620)
Customer Reviews for Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Customer Rating
5
Easy to use
on August 13, 2020
Posted by: cazanne
from Scotland U
I have used this product for a number of years now and I am confident that all my online use is protected. Brilliant, easy to use.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy Community, August 19, 2020
Glad to hear it - thanks so much for leaving us a review!
Written by a customer while visiting webroot.com
Customer Rating
5
Getting charged to many times
on September 14, 2020
Posted by: CJPellegrin
Yes it is great protection. But you'll told me it was time to renew so i did. And what do you'll do, charge my card twice. So I call and i finely get credit back. and what happens. You'll send me an email 2 months later saying auto renewal is about to go threw so i write you'll and explain not only did i already renew but about the problem that i had thinking you'll would see that and not run it threw. Well i was wrong. you'll charged my card again. I wrote you'll and explained and have not heard anything yet. and thatys been about a month ago. I'd like my money back!!
Response from webroot.comBy Community, September 18, 2020
Please reach out to our customer sales team to resolve this issue:
wr-customersales@opentext.com
1-866-612-4227
wr-customersales@opentext.com
1-866-612-4227
Written by a customer while visiting webroot.com
Customer Rating
5
Great Product!
on September 23, 2020
Posted by: miklen0
I was looking for a light, unobtrusive online security product a few years ago to cover a number of home devices for my family. I had previously used a number of products, but found them quite heavy on resources and partially effective. I tried Webroot Secure Anywhere Internet Security Complete following a web search which yielded many positive reviews.
To be honest, I haven't looked back because Webroot provide multi-device support, easy renewals, competitive prices, very good offers and most importantly for me, a product that does not intrude in the day to day running of my online machines - phones, ipads, laptops and PCs.
Warnings are timely and it is very easy to run a system scan if you feel that your security may have been compromised.
Very happy customer and very likely to stay with Webroot based on my experiences of them to date.
To be honest, I haven't looked back because Webroot provide multi-device support, easy renewals, competitive prices, very good offers and most importantly for me, a product that does not intrude in the day to day running of my online machines - phones, ipads, laptops and PCs.
Warnings are timely and it is very easy to run a system scan if you feel that your security may have been compromised.
Very happy customer and very likely to stay with Webroot based on my experiences of them to date.
Response from webroot.comBy Community, September 28, 2020
Thanks for the detailed and positive review!
Written by a customer while visiting webroot.com
Customer Rating
1
no good to hard to down load
on February 23, 2021
Posted by: bobupset
Gender:Male
i had went to redo it and am unable to download new one
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from webroot.comBy Community, March 1, 2021
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
Small Business
on March 29, 2021
Posted by: Bella45
from Philadelphia
awful. no one to help you. hard to move around. need help to protect my PC. on help. need to talk to. my PC is unprotected. Did not get what was offered
No, I would not recommend this to a friend.
Quality
4
Value
3
Response from webroot.comBy Community, April 5, 2021
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
3
Low men footprint.. Quick scans...but...........
on July 12, 2021
Posted by: Deepew
Verified Purchase:Yes
I should have tried it out longer. For example I am unable to exclude files from the scan.... Mobiles don't show up in the console.
No, I would not recommend this to a friend.
Quality
3
Value
3
Written by a customer while visiting webroot.com
Posted by: TammyB
Verified Purchase:Yes
Purchased twice by mistake but neither one will install…..useless
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Customer Rating
5
the best internet security software
on March 9, 2022
Posted by: Lado
excellent, i am very pleased since the last 10 yrs.
Written by a customer while visiting webroot.com