Customer reviews from webroot.com
Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Average customer rating
4.3
(3,752 Reviews)
Rating breakdown 3,752 reviews
5 Stars
2,667
4 Stars
417
3 Stars
225
2 Stars
106
1 Star
337
69%of customers recommend this product.
(
426 out of
620)
Customer Reviews for Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Customer Rating
1
No Longer Works After Renewal
on September 6, 2020
Posted by: Bigstevec
from Harrow
Gender:Male
Product has just renewed and now it doesn't work. Can't open, can't re-install, can't un-install.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from webroot.comBy Community, September 8, 2020
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Duaneo
I've been protected by Webroot now for a number of years. It appears that it has stopped all threats before I was aware of them. Well done.
Response from webroot.comBy Community, November 17, 2020
Thanks for sticking with Webroot!
Written by a customer while visiting webroot.com
Customer Rating
3
Keeps Disconnecting
on January 29, 2021
Posted by: Marconious
I am happy that my financial institutions don't recognize me because my IP Address is changed, meaning that the security is working; many times my computer tells me that WiFi Security has to reconnect. This makes me wonder where my security has been compromised. Although
Response from webroot.comBy Community, February 1, 2021
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: CMS3
from Atlanta, GA
Verified Purchase:Yes
Used to be the best - Now it wouldn't remove a virus until I pre-purchased a new license
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Posted by: Tory
Verified Purchase:Yes
I have used Webroot security for the last few years without any problems. I highly recommend them.
Response from webroot.comBy Community, July 22, 2022
Thanks for the feedback! It looks like you left us a 1-star review even though you're happy with our product - please consider revising your rating.
Written by a customer while visiting webroot.com
Posted by: roper
Fantastic technical support. I would recommend webroot to anyone.
Response from webroot.comBy Community, January 6, 2020
Thank you so much for the review! Welcome to Team-Webroot!
Written by a customer while visiting webroot.com
Posted by: tazbo
Always safe with these products. I have used Web Root for years.
Written by a customer while visiting webroot.com
Posted by: jinjr
I have a couple of other programs that said they would protect me, guess what no go. I have had Webroot for over a year and like many others I have had no problems with my computer or cell phone which really put's my mine at ease. I would recommend this service to any one
Response from webroot.comBy Community, December 30, 2019
Thanks for your review! Glad to have you as a loyal customer for so long!
Written by a customer while visiting webroot.com