Customer reviews from webroot.com
Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Average customer rating
4.3 out of 5
4.3
(3,543 Reviews)
Open Ratings Snapshot
Rating breakdown 3,543 reviews
5 Stars
2,509
4 Stars
396
3 Stars
218
2 Stars
98
1 Star
322
68%of customers recommend this product. 
(
395 out of 582
)
Best Buy Privacy Policy
Customer Reviews for Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Customer Rating
5 out of 5
5
Webroot Complete
on March 4, 2025
Posted by: L Lopez Dallas
from DallasTX
Gender:Female
Verified Purchase:Yes
I have been using Webroot for years. I love it. And so easy to install. Thank you.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Poor Service
on March 30, 2025
Posted by: Retired RN
from New York, NY
Gender:Female
Verified Purchase:Yes
Have used Webroot for years. Now unable to download the product. I believe that you have mixed up my email addresses. I have a product still in effect.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
2 out of 5
2
Written by a customer while visiting webroot.com
Customer Rating
2 out of 5
2
A Senior’s Rating
on April 2, 2025
Posted by: Dr Chris
from Drums. PA
Gender:Male
Verified Purchase:Yes
Really don’t understand the product. If WR Complete is my anti virus, then change the stars to 5.
I would recommend this to a friend!
Quality
2 out of 5
2
Value
5 out of 5
5
Written by a customer while visiting webroot.com
Customer Rating
2 out of 5
2
BEWARE AUTOMATIC RENEWAL
on April 3, 2025
Posted by: MAUDOG
from Springfield, PA
Gender:Female
I was happy with this product for years. It is a good antivirus. However, I HATE when companies default to automatic renewal, which this does. If they even notified me before they charged my account for renewal I didn't see it (been hospitalized). I would have renewed, but have another product that protects my ID, as I was a victim of identity theft and do not need both.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting webroot.com
Customer Rating
3 out of 5
3
OK, but disspointed
on April 16, 2025
Posted by: Nobodyknows butme
from Minneapolis, MN
Gender:Male
I just renewed my Webroot anywhere subscription, good protection but the optimize system tab is gone and now requires a separate subscription and price has doubled. I may go elsewhere next year.
No, I would not recommend this to a friend.
Quality
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
upset!
on April 29, 2025
Posted by: RDM1
Gender:Female
I bought a renewal from an email offer. I still had 18 days left on old code. The new code said it would update automatically in 24 hrs. It did not. so I put in new code and now lost my leftover days, can't get help, can't add on my other computers which also never auto updated as they should.
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Had it before, not sure again!
on May 14, 2025
Posted by: Anonymous
from Poneville, La 71360
Gender:Male
Verified Purchase:Yes
Can’t get it working. Got the download really easy like everything else. Just can’t get it to start working.
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Customer Rating
3 out of 5
3
iPhone app does not work Does not provide
on September 14, 2025
Posted by: Anonymous
Verified Purchase:Yes
Does not function easily with IPhone Does not install
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
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