Customer reviews from webroot.com
Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Average customer rating
4.3 out of 5
4.3
(3,543 Reviews)
Open Ratings Snapshot
Rating breakdown 3,543 reviews
5 Stars
2,509
4 Stars
396
3 Stars
218
2 Stars
98
1 Star
322
68%of customers recommend this product. 
(
395 out of 582
)
Best Buy Privacy Policy
Customer Reviews for Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Customer Rating
1 out of 5
1
Whitelisting DOES NOT WORK
on January 28, 2023
Posted by: Ivarr86
from Ålesund, Norway
Fast scanning, but despite several attempts, even trying to individually whitelist EVERY SINGLE EXECUTABLE AND DLL FILE used for mining, I CANNOT WHITELIST Nicehash to mine cryptocurrency. Webroot obviously doesn't think anyone would willingly use such software. Waste of money!!!
No, I would not recommend this to a friend.
Response from webroot.comBy CommunityJanuary 30, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
3 out of 5
3
Just private customer
on January 28, 2023
Posted by: Puzzled what this meens
Verified Purchase:Yes
I don't feel like i can give 5 star because it is too easy for someone to claim a rep for webroot and try to block my download and even entered my pc and wanted to charge me $120. to fix my pc. I turned my pc off, waited a couple days and finished my download as i should have been able to before.
Response from webroot.comBy CommunityJanuary 30, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Gain peace of mind knowing Webroot will keep your
on January 30, 2023
Posted by: Patrishe
Verified Purchase:Yes
I have used Webroot for many years. I find it reliable and trustworthy
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Much better than expected
on February 16, 2023
Posted by: Aseal
Started using soon after it was developed. Loved it!! Been using it ever since.
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
RIP-OFF
on February 26, 2023
Posted by: Wl Stafford
from Dallas
Verified Purchase:Yes
Bought for 2 devises, could only download for1 device.
No, I would not recommend this to a friend.
Response from webroot.comBy CommunityMarch 3, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Doesn't work on mobile devices!
on February 28, 2023
Posted by: Anonymous
from Nunya
Verified Purchase:Yes
I purchased the webroot for 5 devices, which is supposed to cover mobile devices. The app won't even open for Android devices. Save your money
No, I would not recommend this to a friend.
Response from webroot.comBy CommunityMarch 3, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
2 out of 5
2
Webroot speaks with forked tongue.
on April 23, 2023
Posted by: Disappointed Mike
from Murieta, Ca.
I am a many year subscriber to Webroot and they sent me an e-mail stating that I had only hours to respond and get a nice upgrade for only $5.00. I clicked the link and clicked it again and again and each time they only tell me that there has been an error, but don't worry, they have reported it.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Horrible App
on June 24, 2023
Posted by: Webroot sucks
This app sucks. It takes your money but drops you constantly and then expects you to sign back in constantly. i hate this app with a passion
No, I would not recommend this to a friend.
Response from webroot.comBy DeepOpenTextJuly 7, 2023
We appreciate your feedback!

If you need support in the future, please go to https://www.webroot.com/us/en/support/contact.

We will be more than happy to assist you.
Written by a customer while visiting webroot.com
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