Customer reviews from webroot.com
Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Average customer rating
4.3
(3,543 Reviews)
Rating breakdown 3,543 reviews
5 Stars
2,509
4 Stars
396
3 Stars
218
2 Stars
98
1 Star
322
68%of customers recommend this product.
(
395 out of
582)
Customer Reviews for Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Customer Rating
1
on December 2, 2025
Posted by: Cancel
Tell me how to delete my Credit card access for this product now!
No, I would not recommend this to a friend.
Quality
1
Value
4
Written by a customer while visiting webroot.com
Posted by: Anonymous
from New Kensington PA
Gender:Female
Verified Purchase:Yes
Great product, keeps all my devices safe while online.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, December 12, 2025
Thank you for sharing! We’re glad Webroot helps keep all your devices safe while you’re online. Your trust means a lot to us!
Written by a customer while visiting webroot.com
Posted by: MrPr
from Mn
Gender:Male
Verified Purchase:Yes
Never have to worry or even think about being protected! WR is always working behind the scenes!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Customer Rating
1
Worse than Colombia REcords
on December 8, 2025
Posted by: asjflkjso
They took my credit card information years ago and auto-renew against my wishes. No way to remove it. Phone call IVR routes to a dead message telling me to go to this site where I can't cancel it. They're worse to cancel than Planet Fitness - stay away. Plus they don't do anything Windows Defender can't do.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Customer Rating
2
Taking an excellent product and angering all users
on December 8, 2025
Posted by: GT704
from Charlotte, NC
Gender:Male
Verified Purchase:Yes
We loved webroot for a decade, then it was sold to Carbonite. Then Open Text bought them both. In 2025 all users were told their lifetime license was no longer good and was expiring. What away Anger users.
No, I would not recommend this to a friend.
Quality
3
Value
2
Written by a customer while visiting webroot.com
Posted by: Paul L
from UK
Verified Purchase:Yes
Sorry, forgot why I chose this one, but we have used Webroot for years and fortunately have been lucky to have avoided any issues, well you don't know what you don't know. All good keeps us safe.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting webroot.com
Ratings-Only Reviews
Based on the average of (1,625) ratings-only reviews
Overall Customer Rating
4.4
Would recommend? Yes
(
10 out of
13)
Quality
3.8
Value
3.8