Customer reviews from webroot.com
Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Average customer rating
4.3
(3,543 Reviews)
Rating breakdown 3,543 reviews
5 Stars
2,509
4 Stars
396
3 Stars
218
2 Stars
98
1 Star
322
68%of customers recommend this product.
(
395 out of
582)
Customer Reviews for Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Customer Rating
5
Best virus protection.
on April 20, 2024
Posted by: Bob 1941
from New Jersey
Gender:Male
Had this protection for many years, very pleased.
Renew every YEAR.
Renew every YEAR.
Quality
5
Value
5
Written by a customer while visiting webroot.com
Customer Rating
5
Awesome Protection
on April 20, 2024
Posted by: Tonic
Since having webroot, I'm pleased because I don't have to worry about someone or something attacking my computer. It is the best service I ever had.
Written by a customer while visiting webroot.com
Customer Rating
1
Poor service
on April 26, 2024
Posted by: Pat8
from Clymer pa
Gender:Female
Use to be great but now you can't even put key in that you bought in store. They expect you to call them and stay on the phone forever which is hard to do when you are taking care of someone who is ill in your house and needs constant care.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Customer Rating
5
Sells lacks support
on May 1, 2024
Posted by: Frogger
once the product was up and running I had no problem with it but it took weeks for them to recognize that I had paid them and start running.
Written by a customer while visiting webroot.com
Posted by: Tom Westfield
Verified Purchase:Yes
Lots of trouble installing it. I'd really like to cancel as it is still not properly installed!
Written by a customer while visiting webroot.com
Customer Rating
4
Webroot
on May 13, 2024
Posted by: jman
Overall the software is good. The only issue that I have is that there is no file deletion with the software.
Written by a customer while visiting webroot.com
Posted by: Cindy C
from Louisville Kentucky
Gender:Female
Verified Purchase:Yes
Not happy that my computer keeps acting crazy, freezing, slow moving, etc. and yet nothing is ever found wrong by Webroot. I have automatic scans set for a specific time of day, but it never runs the scan. I have to manually scan it every day.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from webroot.comBy Webroot Customer Support, May 17, 2024
Thank you for your review. We are sorry that your experience with Webroot fell short of expectations. To address any technical issues, please visit our support resources at https://answers.webroot.com. We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Posted by: Spammed again
from None of your business
Verified Purchase:Yes
I am a multi year subscription. I didn't pay for spam reviews. Stop sending them!
No, I would not recommend this to a friend.
Quality
3
Written by a customer while visiting webroot.com