Customer reviews from webroot.com
Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Average customer rating
4.3
(3,546 Reviews)
Rating breakdown 3,546 reviews
5 Stars
2,511
4 Stars
396
3 Stars
218
2 Stars
98
1 Star
323
68%of customers recommend this product.
(
395 out of
583)
Customer Reviews for Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Posted by: Dave M.
from Ny
Verified Purchase:Yes
haven't had any issues at all so I have continued my subscription and am confident that I am secure and taken care of.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: J c l
from Florida
Verified Purchase:Yes
Not sure if software is installed or not. No way to tell!
No, I would not recommend this to a friend.
Written by a customer while visiting webroot.com
Posted by: n/a do not care to share
from Bowie, Maryland
Verified Purchase:Yes
My computer works faster with Webroot Secure Anywhere.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
4
Been Using for many years
on May 11, 2023
Posted by: Podoc19
Been Using for many years. Haven't had any issues. This time I purchased the Internet Security Complete. Don't waste the extra $. No different plain Internet Security +
Written by a customer while visiting webroot.com
Posted by: Jskins
from Eastern PA
Verified Purchase:Yes
Had a virus get into my android phone by sending a PDF through Google Drive. I panicked and purchased Secure Anywhere which I had used previously for years. Nothing has been found. The app is getting shut off on my phone. I have to go and re-login all the time as the malware must be shutting it down. I wasted $60!
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 5, 2023
Hello, I'm sorry you are having issues with our product.
We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Thanks!
We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Thanks!
Written by a customer while visiting webroot.com
Customer Rating
1
VERY LACKLUSTER CUSTOMER SERVICE
on May 12, 2023
Posted by: HARLEY BOY
WORST CONFUSING WEBSITE I HAVE EVER USED. TOTALY UNABLE TO RENUE PROTECTION. THREE HRS ON WEB WITH NO CUST0MER SERVICE ROBOT PHONE
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 5, 2023
We are sorry to hear about your experience and we appreciate your feedback.
Please try reaching out again through our support link:
https://www.webroot.com/us/en/support/contact
We will be more than happy to help you.
Thanks!
Please try reaching out again through our support link:
https://www.webroot.com/us/en/support/contact
We will be more than happy to help you.
Thanks!
Written by a customer while visiting webroot.com
Posted by: TGIF
from Arkansas
Verified Purchase:Yes
Easy to setup and does the job. Have had Webroot for years. Great produce.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
3
help
on May 16, 2023
Posted by: elys
I have been trying to get help to add web root to my other computers
Response from webroot.comBy Deep, OpenText, July 5, 2023
Hello, I'm sorry you are having issues with our product.
If you need support in the future, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
If you need support in the future, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
Written by a customer while visiting webroot.com