Customer reviews from webroot.com
Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Average customer rating
4.3
(3,752 Reviews)
Rating breakdown 3,752 reviews
5 Stars
2,667
4 Stars
417
3 Stars
225
2 Stars
106
1 Star
337
69%of customers recommend this product.
(
426 out of
620)
Customer Reviews for Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Customer Rating
5
Love Webroot
on March 29, 2023
Posted by: Survivant cauchamaus
from Canada
Thank you. Yes I would recommend Webroot security products
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: GDGPC
from Vancouver B.C.
Verified Purchase:Yes
If you are not renewing automatically (and paying full price), renewal virtually always goes wrong, requiring multiple phone calls to associate the renewal and the existing account to ensure you are credited with the full period for both.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, April 4, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Crack
from Ill
Verified Purchase:Yes
Excellent service. I’ve been using it for many years never had any problems.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
Webroot laptop protection
on March 31, 2023
Posted by: Maria*
I had Webroot installed from the beginning of having a laptop and I am satisfied! Easy to install,strong protection! Highly recommended!
Written by a customer while visiting webroot.com
Posted by: Aiysha
from New York
Verified Purchase:Yes
I still am not able to download to any of my devices and every time I sign in then I go to download it it doesn’t pull up and then when I ask for help from support it asks me to sign in again and the says my password is incorrect. Not sure what going on.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, April 4, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
Review Webroot
on April 1, 2023
Posted by: jib5
I bought a new laptop and I have my keycode, but no account information. They won't let me use the Webroot that I paid for, on this new laptop. It's on the laptop but says information has not been verified yet. Not Cool!!!
No, I would not recommend this to a friend.
Response from webroot.comBy Community, April 4, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
Too many hoops
on April 4, 2023
Posted by: Grumpy45
from milwaukee
I tried to follow the directions, but they did not install the program. Stop trying to get more money out of us, Make it simple. One hour has passed and its still not installed, and I don't want to start all over and get double billed like B4.
No, I would not recommend this to a friend.
Response from webroot.comBy Community, April 10, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Dee@WV
Verified Purchase:Yes
I had Webroot and cancelled it. Went to Norton 360 because they offered me a deal. So sorry that I went there. DId not like the way it operates. Very frequently would block some of the sites I visited; which I knew were "safe sites." Also, constantly wanting me to upgrade (of course, an additional $50 to $100). I went back to Webroot, so glad I did. Easier to operate, easier to understand. Well worth the money! Thanks!
I would recommend this to a friend!
Written by a customer while visiting webroot.com